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Niello Acura
Roseville, CA
1,137 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,137 reviews
May 27, 2023
Great service & honest staff. Will continue to go here for services. No pressure and work done in a timely manner. Will continue to go here for services. No pressure and work done in a timely manner. More
by Cgkerol
Verified CustomerEmployees Worked With
May 27, 2023
I will no longer have to deal with a dealership wherr the service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had grea service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had great service and vehicles. My last Acura purchased in 2019 the service and vehicle both went downhill. More
by jjacinto10
Employees Worked With
Chris Logan
May 27, 2023
It was great to work with Brian Gamble. Very helpful with finding the right car. Thank you for the great customer service. Very helpful with finding the right car. Thank you for the great customer service. More
by DONALDGAH
Employees Worked With
Brian Powers, Gary Harmon, Brian Gamble
May 27, 2023
Mike our service rep was hardworking. Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overlo Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overloaded. Maybe that should be looked into. More
by wtm62
Employees Worked With
May 27, 2023
I am completely satisfied with the service provided to me by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. More
by mygoss
Employees Worked With
May 26, 2023
Fast Professional Polite Made me feel special Acurate estimate of how long car was needed for recall check estimate of how long car was needed for recall check More
by KENTS89
Employees Worked With
May 26, 2023
This dealership provides outstanding service! Highly recommend getting service and your parts need from here! Best in town when it comes to acura. Highly recommend getting service and your parts need from here! Best in town when it comes to acura. More
by mikexike
May 26, 2023
My purchase at Niello Acura was a very pleasant experience. The entire staff there was friendly, customer oriented and easy to deal with. Chris Knutson was totally professional, knowledgable, and experience. The entire staff there was friendly, customer oriented and easy to deal with. Chris Knutson was totally professional, knowledgable, and explained in great detail how the many features of the car work. I really appreciate his attention to detail in helping learn how to operate everything on the car I purchased, and making the purchase easy for me. More
by CHARLES.HERR
May 26, 2023
Service was good, but did not check on extended warranty until after quote for service. Caused some anxiety. until after quote for service. Caused some anxiety. More
by gandeloza
