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Niello Acura
Roseville, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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My experience at Niello Acura was outstanding! Kevin was so amazing, causing the least amount of stress for us while we purchased our new 2013 Acura ILX. He catered to our needs of the exact color (interior so amazing, causing the least amount of stress for us while we purchased our new 2013 Acura ILX. He catered to our needs of the exact color (interior, and exterior) as well as making sure we were always happy and satisfied. Kevin always kept us laughing with numerous amounts of jokes and making us feel more like friends, than just another customer. This was the second car that my dad purchased from Niello Acura and again, was not disappointed with the great customer service. We both had a wonderful experience with Kevin at Neillo and would recommend him to anyone looking into buying a new or used Acura. More
Denise Velez was professional, helpful and went out of her way to be certain we haD ALL OUR QUESTIONS AND CONCERNS ADDRESSED. The swalership is so far away that Denise drove the car and delivered it to u her way to be certain we haD ALL OUR QUESTIONS AND CONCERNS ADDRESSED. The swalership is so far away that Denise drove the car and delivered it to us. More
The customer service I received while there was understanding. He listened to what I wanted and took the time to help me find it. He was not pushy and saying things just to be saying it. It was understanding. He listened to what I wanted and took the time to help me find it. He was not pushy and saying things just to be saying it. It was a very pleasant and smooth transaction. I would truly recommend Kevin and this dealership to others. More
Kevin made my first car buying experience a fantastic one. He really put the extra effort in to make sure that I was taken care of. I would (and have) recommended others go to the dealership and ask for one. He really put the extra effort in to make sure that I was taken care of. I would (and have) recommended others go to the dealership and ask for Kevin because I know that they will be taken care of. It was a fun, relaxed, and memorable experience. More
This review is based on my experience in sales. If This review is based on my experience in sales. If you're planning to purchase a car from this dealership, Chris Knutson is the guy to talk to. Ver This review is based on my experience in sales. If you're planning to purchase a car from this dealership, Chris Knutson is the guy to talk to. Very friendly, welcoming, and no pressuring or pushing you. Customer satisfaction guaranteed. You can learn a lot about the car as well when going through his test drives. Very informative indeed. I strongly recommend Chris. Of course don't be fooled by the greedy lies and deceitful gimmick of a car salesman, but this guy you can trust. He'll surely bust your bugs. More
Chris was awesome to work with. He provided great information regarding the right car for me after test driving various models. He utilized his knowledge of the product to steer me in the right dire information regarding the right car for me after test driving various models. He utilized his knowledge of the product to steer me in the right direction. More
After having completed extensive research on multiple SUV options, we visited Niello Acura to test drive the Acura MDX. We met with Chris Padilla, who addressed all of our questions -- He was extremely thor options, we visited Niello Acura to test drive the Acura MDX. We met with Chris Padilla, who addressed all of our questions -- He was extremely thorough in his responses and very professional. We negotiated a positive deal with Niello Acura and felt that Chris approached the process with full transparency and integrity. The purchase process with Niello was one of the most positive in our history of car acquisitions. Kudos to both Chris Padilla and Elizabeth Garcia for their tremendous commitment to delivering a positive customer experience. We look forward to many years of driving our 2012 Acura MDX and continuing our relationship with Niello Acura. More
Chris was great! Very friendly and low pressure. I actually felt more pressure from my husband than Chris. We told him what we were looking for and why and he recommended the car we bought. I'm very actually felt more pressure from my husband than Chris. We told him what we were looking for and why and he recommended the car we bought. I'm very happy with my purchase. Brian was efficient and friendly as well. He explained things so that we could understand them and even came back and found us to mention another option that would save on our interest rate - which was well worth it! More
Recently, I had the pleasure to work with some of the friendliest and coolest staff I've ever met at a car dealership. I spoke with Chris briefly over the phone before coming in and when I got there, we friendliest and coolest staff I've ever met at a car dealership. I spoke with Chris briefly over the phone before coming in and when I got there, we got straight to business. No pushy sales tactics or any hassles or games, everyone at Niello gets the job done and they rock! I think I was in and out in 4 hours (I already knew what kind of car I wanted). Big thanks to Chris, Elizabeth and Colby for making my first car buying experience amazing! I would definitely recommend this dealership to anyone. More
I must say that buying my Acura RDX was the best thing I ever did. The vehicle was at the top of my price range but it's been worth every penny. Chris is an awesome salesman, knowledgeable, and friendly. ever did. The vehicle was at the top of my price range but it's been worth every penny. Chris is an awesome salesman, knowledgeable, and friendly. He stays in touch, checks how things are going, and has offered to help re-train me on any of the vehicle systems if needed. Definitely a business card I'll keep handy. More