Niello Acura

Niello Acura loyal customer for over 10 years! I have had Acuras now for over 23 years. I think I will never buy another type of car! Niello Acura is the best dealership I have ever been to- both I have had Acuras now for over 23 years. I think I will never buy another type of car! Niello Acura is the best dealership I have ever been to- both sales and service. Chris Knutson in sales is fantastic- even fun, to work with- don't want his head to get too big - I notice most everyone has a great experience with him. Gary Smedsted in service is very conscientious and wants to make sure things are done right for you, the customer. I leased an RDX, and has some minor issues with the upholstery- which was handled professionally and everything possible was done to fix it. The car is great! I still miss my old 2005 MDX which was my lifetime best car. Unfortunately I traded it in for a Prius last year, with a terrible experience at Roseville Toyota- the car was awful, and so I quickly went back to Niello Acura and got another RDX and am happy again. Not as good of mpg as a Prius, but a million times better car. More

My family has worked with Chris Knutson for years. He is the reason we are an Acura family. He went above and beyond to help me buy my first car on my own. His test drive routes are informative and thorough the reason we are an Acura family. He went above and beyond to help me buy my first car on my own. His test drive routes are informative and thorough. I would highly recommend Chris Knutson to anyone looking for an Acura. More

Denise was very nice and extremely helpful. I plan to buy another Acura and I only want to work with Denise. She was a pleasure. another Acura and I only want to work with Denise. She was a pleasure. More

After a less than stellar experience at Roseville Toyota, I headed down to Niello Acura. I was greeted by Chris, who was friendly, knowledgeable and was able to help me find the car I really wanted. He was I headed down to Niello Acura. I was greeted by Chris, who was friendly, knowledgeable and was able to help me find the car I really wanted. He was not pushy and was respectful of my time. I was disappointed when he was not available on the day I actually purchased my car but the other staff were professional as well. I would certainly shop at this dealership again and ask for Chris. More

We went back to Niello Acura for a second look. We called Chris Knutson who assisted at our first visit. Had a great experience; considering car-buying can be grueling. He is very loyal to the Acura line Chris Knutson who assisted at our first visit. Had a great experience; considering car-buying can be grueling. He is very loyal to the Acura line; and also very knowledgeable. He was very pleasant to work with. Chris was genuinely enthusiastic. He was never pushy; answered all our questions. His test drives are the best! His route allows you to get a good feel for how the car handles. He provided time and space for my husband I to talk in private; never feeling rushed. Both my husband and I have recommend Chris to our family and friends. Thank you making this a pleasant experience. More

I drove up from the bay area to look a vehicle I had found on-line and met Mary, who was knowledgeable, friendly, courteous, and NO pressure. She worked with the team to get me the best price on my tra found on-line and met Mary, who was knowledgeable, friendly, courteous, and NO pressure. She worked with the team to get me the best price on my trade-in and new 2010 Acura RDX. I took the RDX for an independent inspection after the purchase and was told it was in perfect condition, nothing needed to be done. I've had a couple of questions related to the technology package and Mary and Chris have been more than willing and patient to answer my post sale questions about the vehicle. The follow-up has been great. I would definitely recommend Mary, and Niello Acura to friends and family. More

Excellent, friendly service. Denise Velez was responsive and knowledgeable. The 2014 MDX was delivered in excellent condition. I am a repeat customer, having purchased a new MDX in 2005. and knowledgeable. The 2014 MDX was delivered in excellent condition. I am a repeat customer, having purchased a new MDX in 2005. More

After doing my research, I was convinced tthe 2014 Acura MDX was the vehicle for me. Living in Chico presented a little challenge because there is no Acura dealership close by. I completed an online form MDX was the vehicle for me. Living in Chico presented a little challenge because there is no Acura dealership close by. I completed an online form requesting pricing and was contacted by Munro Boyd. After a couple of minutes, it was obvious to me that this wasn't your typical car salesman. Munro took the time to listed to what I wanted and within 10 minutes we came to an agreement. When the paperwork arrived is was exactly as promised. The entire transaction took about 30 minutes. When I picked up my vehicle, Munro went out of his was to make me feel comfortable with my new vehicle and all of its features. Having been in sales all of my life, it was extremely refreshing to deal with a professional organization. Besides Munro, Ben January, the sales manager and Elizabeth Garcia, the finance manager were first class! I am extremely happy with my new MDX and ther entire experience of dealing with the Nielo organization. John Regh Inland Business Systems Chico More

This was my first time purchasing a car so naturally I had my trepidation about car dealerships based on what I have heard they are like. However right from Kevin's greeting at the door I new he was going had my trepidation about car dealerships based on what I have heard they are like. However right from Kevin's greeting at the door I new he was going to take good care of me. I initially was just browsing the lot to see the TL an TSX in person and felt no pressure from Kevin at all. He was very knowledgable and helpful when it came comparing both the cars. He sent me on my way with some information on leasing vs buying so I could figure out what would work best for my budget. It took me some time to come to a decision and during that time Kevin stayed connected my shooting me a email an just checking in. I have worked in retail a long time and can appreciate this extra effort. When it was finally time to sign on the dotted line both Elizabeth and Kevin made it a pretty swift experience. All in all I left a very satisfied customer and will definitely recommend this dealership to everyone. More

Niello acura simplified my car purchasing experience beyond expectations! Everything was explained clearly and they respected the price I wanted to pay. Kevin was great and the overall atmosphere of the beyond expectations! Everything was explained clearly and they respected the price I wanted to pay. Kevin was great and the overall atmosphere of the dealership was friendly and laid back. Will definitely recommend! More