Newark Toyota World

A Day of Service Geoff greeted me when I pulled in. Check in was very quick. Stand up service! Car came back clean. I would genuinely recommend Toyota for service. Geoff greeted me when I pulled in. Check in was very quick. Stand up service! Car came back clean. I would genuinely recommend Toyota for service. More

Another excellent experience After a repair at Newark Collision, I wanted my 4 Runner to have a full detail. I believe that it only received exterior care initially although I pai After a repair at Newark Collision, I wanted my 4 Runner to have a full detail. I believe that it only received exterior care initially although I paid for "Elite". Nevertheless, the oversight was promptly corrected by Mr. McKie. After investing five hours waiting, I was highly impressed with the work of your tech, Manny. It looks brand new and I will only ask for and refer others to him. The ToyotaWorld team did it again. More

Friendly, corteous. Routine service visit, was told how long I'll need to wait and was as scheduled Did routine work- oil change, tire rotation, nothing elswas needed. Routine service visit, was told how long I'll need to wait and was as scheduled Did routine work- oil change, tire rotation, nothing elswas needed. More

Eric Mosley is great! The Sales representative that we worked with- Eric Mosley, was very professional, patient, and a pleasure to do business with. He gave me confidence The Sales representative that we worked with- Eric Mosley, was very professional, patient, and a pleasure to do business with. He gave me confidence in the fact that he would work to give me the best deal possible. More

Long Wait Time for Oil change and Tire Rotation I had an 0830 appointment for Monday, 3 Oct 16. I arrived at 0810, and was greeted and checked in within a couple of minutes. This appointment was I had an 0830 appointment for Monday, 3 Oct 16. I arrived at 0810, and was greeted and checked in within a couple of minutes. This appointment was for an oil change and tire rotation. After about 2 hours and 15 minutes, I asked the service agent, what was the delay. He told me the technician had just brought up the paperwork, and had recommended two additional items to do to my car. I had already wasted most of the morning, so I told the service agent, I didn't have time. He apologized for the long wait, and gave me a $35.00 credit off my bill. I had about 15 more minutes before my car was ready. While I sat in the waiting room, many customers came and went who came in after me. (Not those who took a shuttle to work.) I think 2 hours and 30 minutes is way too long for an oil change and tire rotation. More

Routine Service On my first routine service visit, I needed additional work done. This was done the same day and was done quickly. Very happy. Jeff was great! On my first routine service visit, I needed additional work done. This was done the same day and was done quickly. Very happy. Jeff was great! More

Incredibly Seamless Experience I truly could not have asked for a more incredible experience at Newark Toyota World. They made the entire buying experience seamless and relaxed so I I truly could not have asked for a more incredible experience at Newark Toyota World. They made the entire buying experience seamless and relaxed so I didn't feel any stress. From teaching me about my new car to signing the paperwork, I was blown away at their commitment to customer service. More

Sequoia Service Oct 2016 Once again, excellence service and a quick turnaround on the vehicle. I haven't had any issues with the service at Newark since I started with them i Once again, excellence service and a quick turnaround on the vehicle. I haven't had any issues with the service at Newark since I started with them in 1991. Thank you. More

Exceptional The young man that wrote up the service work to be done (Wesley) was very cheerful, polite, knowledgeable, courteous. Wesley asked if I wanted to sche The young man that wrote up the service work to be done (Wesley) was very cheerful, polite, knowledgeable, courteous. Wesley asked if I wanted to schedule my next service appointment at the time. I declined. More

Great service Excellent service,friendly staff and awesome facility.Since remodel the service department is really nice and accomodating,high chairs for work statio Excellent service,friendly staff and awesome facility.Since remodel the service department is really nice and accomodating,high chairs for work station. I would recommend this service center to everyone. More