Newark Toyota World

18,000 mile check Always a good experience. Great and friendly agent (Cheryl). Easy to make an appointment. Like the new service center. Nice facility. Always good, Always a good experience. Great and friendly agent (Cheryl). Easy to make an appointment. Like the new service center. Nice facility. Always good, quick work More

Terrible service center Had 3pm appt for routine oil change & tire rotation. Waited with car. Car was not done til 6pm. I was not updated of any delays or problems. After 2hr Had 3pm appt for routine oil change & tire rotation. Waited with car. Car was not done til 6pm. I was not updated of any delays or problems. After 2hr wait I did ask several employees what the status was, but no one was very informative. At about 5:30pm the manager got involved. And he did not charge me the approx $64.00 service fee. However that did not compensate me for the time & aggravation. More

Review Great experience at the dealership. The sales associates answered all of my questions. The sales associates spent a considerable amount of time answer Great experience at the dealership. The sales associates answered all of my questions. The sales associates spent a considerable amount of time answering my questions and going over options with me. More

The sales rep listened to me I told the sales rep that we were just out looking- we were test driving a number of vehicles and I would let him know if we had any questions. He lis I told the sales rep that we were just out looking- we were test driving a number of vehicles and I would let him know if we had any questions. He listened to me. When I got back in touch with him I told him where we were in the search process and asked a few questions. He answered my questions and gave us space. When the color vehicle we wanted came in he let us know---- but he did not pressure us. In the end, we went with the Toyota over other vehicles. His willingness to let us do it at our own pace helped seal the deal. More

Helpful team I received a clear explanation of the problem (original diagnosis and confirmation following testing). The found that the environment was positive and I received a clear explanation of the problem (original diagnosis and confirmation following testing). The found that the environment was positive and helpful throughout the whole process - including shuttle service to work. More

Great experience! My husband and I bought a Scion IA from Bruce. He took care of us from start to finish and even tracked down a car in the exact color we wanted when t My husband and I bought a Scion IA from Bruce. He took care of us from start to finish and even tracked down a car in the exact color we wanted when there wasn't one available at the Newark dealership. He kept in contact with us every step of the way so we knew we were being taken care of. Great experience, and we love the car! More

Great experience overall! Bruce low was ver relaxed, friendly and knowledgable. The other people in the showroom were very friendly to us also. They smiled, asked if we needed, Bruce low was ver relaxed, friendly and knowledgable. The other people in the showroom were very friendly to us also. They smiled, asked if we needed,anything . More

My low tire pressure light was on It turned out I had two nails in the same tire. Everyone was caring and helpful. My service person made sure I was comfortable and kept giving me upda It turned out I had two nails in the same tire. Everyone was caring and helpful. My service person made sure I was comfortable and kept giving me updates Excellent. This is my second Toyota. I don't take my cars anywhere except Newark Toyota world for service. It's the best and so are the people there. More

NTW! The place for service! Friendly staff, comfortable seating, WiFi, free drinks, and due to a computer glitch that did not show my reservation for an oil change, they took me Friendly staff, comfortable seating, WiFi, free drinks, and due to a computer glitch that did not show my reservation for an oil change, they took me in anyway, The wait was still no longer than usual. What's not to like? More

First Service A wonderful experience. The service was fast and thorough. Colleen was very friendly! The waiting area kept us very comfortable while we waited. Th A wonderful experience. The service was fast and thorough. Colleen was very friendly! The waiting area kept us very comfortable while we waited. Thank you. More