Newark Toyota World

Awesome!!!! My experience was excellent today!!! Jeff and Jeff are great and warm welcoming very Professional these guys they both has a bald head!!! two thumbs u My experience was excellent today!!! Jeff and Jeff are great and warm welcoming very Professional these guys they both has a bald head!!! two thumbs up! More

Amazing service! My assistant service manager was very friendly and helpful during my first service for my new Camry. He explained how the service plan worked, what wo My assistant service manager was very friendly and helpful during my first service for my new Camry. He explained how the service plan worked, what would be completed during the visit and helped me make the most from my Toyota Care Plan. More

Speedy service for what was done First time at facility, first time for Jason. He was very helpful and pleasant. Mileage in was 4958 stated due for oil change at 5K. Why have me come First time at facility, first time for Jason. He was very helpful and pleasant. Mileage in was 4958 stated due for oil change at 5K. Why have me come back when the mileage is so close. I also thought as courtesy they would wash your car. I guess I got spoiled with my other car. More

Great service from a great bunch of people My visit was for scheduled maintenance and, since I'm still within the first two years of vehicle purchase, was for no charge. The check-in process w My visit was for scheduled maintenance and, since I'm still within the first two years of vehicle purchase, was for no charge. The check-in process worked well -- greeted immediately, joined by my assigned service specialist shortly thereafter, and quickly got the order written up. I used the dealer's shuttle service to get to a local restaurant, which was a pleasant trip. I made arrangements to call for a return shuttle if I needed it, but as it turned out, I rode back with someone else. James called within about the time that he estimated the service would take (45 minutes) to let me know that it was done, and I returned about an hour after that. Pick-up went as easily as drop-off, even though James was off the desk by then, and the bill was indeed zero. I've only been using these guys for service since I bought my Prius (about 18 months ago), but they're pretty good. I think I'll keep them. More

SUPER SERVICE compared tothe service Igot at Price Toyota NewCastleDE. EdConner told me he's not taken man off job 2show me plug2 RVunit goes SERVICE compared tothe service Igot at Price Toyota NewCastleDE. EdConner told me he's not taken man off job 2show me plug2 RVunit goes More

OK Service The service performed was satisfactory , however still have not received the information I requested about updating the NAV. system . I need the cost The service performed was satisfactory , however still have not received the information I requested about updating the NAV. system . I need the cost and length of time to perform the update . More

90 minutes for an oil change and tire rotation?? Scheduled appt. on-line. They did a nice job of reminding me of appt. via text, email an phone. I was on time for appt. 55 minutes in they asked m Scheduled appt. on-line. They did a nice job of reminding me of appt. via text, email an phone. I was on time for appt. 55 minutes in they asked me if I desired fuel injection service....told them no. 35 minutes later.....my car was complete. This was for an oil change and tire rotation only (and not a free service...one of which I paid for). Service advisor apologized. Said they were running behind. Proper protocol is to tell a customer that when they arrive and allow the customer to make the decision to re-schedule. I valued their time and showed up on time. I expect to be treated with the same respect. Very disappointing. More

"Top of the line professional, outstanding Team Players" I was greeted by Wess, we went over the window covers and the matts being installed. Very happy with the work and the service. Kudos to Wess and hi I was greeted by Wess, we went over the window covers and the matts being installed. Very happy with the work and the service. Kudos to Wess and his expertise:) More

Professional, friendly and involved. I prescheduled my service appointment and received a confirmation. I was early but taken in and prosessed immediately. The Tech asked detailed questio I prescheduled my service appointment and received a confirmation. I was early but taken in and prosessed immediately. The Tech asked detailed questions to determine what to be done. I was shown around the area and thru the waiting room describing all the customer comforts. Service was completed in a timely fashion at a reasonable cost, with a detailed description of what was done. I was made a member of the points club and received good info about it. The last but also important help was to have my cell connected to my 4runner"s bluetooth. I tried but failed. The tech did it quickly and described what to do if I had problems again. He also said I could come back, if needed. Overall a great day at Newark Toyota World. More

outstanding service in every way When I arrived at Toyota World I was greeted by James Baldus who corrected the problem I had with my car. then he suggested that I should consider h When I arrived at Toyota World I was greeted by James Baldus who corrected the problem I had with my car. then he suggested that I should consider having any service my car need since he corrected the main problem. The additional service was handled quickly and with great care. Can't say enough about the great service. More