Newark Toyota World

Worst car buying and service experience I have ever had We purchased a 2004 Tacoma with a 3" fab tech lift kit and only 60,000 miles the truck was beautiful to look at and well taken care of that's where it We purchased a 2004 Tacoma with a 3" fab tech lift kit and only 60,000 miles the truck was beautiful to look at and well taken care of that's where it ends , paid $100 to get the windows tinted and 2 days later received a call from the salesman stating that the vehicle was not tagged and told I needed to get it inspected ??? Told them I just paid for the Windows and they only gave $50 first red flag ,put windshield washer fluid in and found the resiviour was broken , keep in mind that we were sold an extended warranty on this truck for about $1800 , when we took it in for the broken resiviour the solution from the service department was to not fill it up until it leaks ??? Then the water pump broke and after that the AC compressor exploded , every time we took it in it cost us a $100 deductible ,after that the right side cv axle boot broke and threw grease everywhere and a rattle had developed in the front end , took it in and were told therattle was from the fab tech 3" lift strut bushing which wasn't covered buy the warranty because it was aftermarket even though they SOLD us a bumper to bumper extended warranty ??? They agreed to fix it and then called and said the replaced both struts , we went to pick it up and the two new struts were stock and lowered the front by 3" and they told me that was the way I brought it to them ,xxxx Newark Toyota to xxxx . Please do yourself a favor and and don't even look at that piece of xxxx astablishment as you drive by More

Recall and routine maintenance I was taken in on schedule and the work was completed in a timely fashion. I was treated well and am completely satisfied. Jacob Greenwood was court I was taken in on schedule and the work was completed in a timely fashion. I was treated well and am completely satisfied. Jacob Greenwood was courteous and professional and managed to get both the recall and routine work done in a timely fashion. More

Camry Service The service Department is very professional and friendly. they had a rental car ready for me when I got there. Called me when my car was done and my c The service Department is very professional and friendly. they had a rental car ready for me when I got there. Called me when my car was done and my car was clean and was very helpful. Will always use them for my service needs. More

I'll always go to Bruce Low/Toyota for every car!! Bruce was able to find me a great car that's nice to drive, to look at:), and is reliable, despite my limited budget. He had me in the car the next da Bruce was able to find me a great car that's nice to drive, to look at:), and is reliable, despite my limited budget. He had me in the car the next day even though my insurance check was still in the mail. I would have driven it off the lot the 1st day if I was able to take it! He was kind and so thorough with the paperwork! I've never had such a smooth, pleasant car buying experience! I'll definitely be back to buy all future cars from Bruce!! More

oil change/tire rotation I went in for an oil change and was told to get the tire rotation as well. I am not happy with the condition of my center caps on the wheels after th I went in for an oil change and was told to get the tire rotation as well. I am not happy with the condition of my center caps on the wheels after the rotation. This is my first 'brand new' car and I was hoping that any damage done to it would have been caused by myself. I'm sure there are way's of removing wheels without leaving scratches and impressions. I have always kept my cars in the best condition as possible and I am discouraged that this happened. That is my only problem I had with the services given. More

Bruce was a great and considerate salesman Bruce helped us with everything on the sale of the car. He put us first and it really shows. If everyone at Toyota World works like Bruce than this is Bruce helped us with everything on the sale of the car. He put us first and it really shows. If everyone at Toyota World works like Bruce than this is one of the greatest dealership in Delaware. More

SATISFYING The rating is given because of timely and quick response. The company provides a very nice and comfortable environment and resources like WI-FI servic The rating is given because of timely and quick response. The company provides a very nice and comfortable environment and resources like WI-FI services for the waiting customers More

My experience The service was fast and efficient. Our service assistant Henry was very helpful and kind. Henry provided exceptional customer service. I would defini The service was fast and efficient. Our service assistant Henry was very helpful and kind. Henry provided exceptional customer service. I would definitely recommend him to other customers. Thank you!!! More

Assessment of Service Visit The Assistant Service Manager (Colleen Consalo) was courteous, professional, and ensured the service job was accomplished fully to my desires. I was The Assistant Service Manager (Colleen Consalo) was courteous, professional, and ensured the service job was accomplished fully to my desires. I was also quite pleased with the renovated customer waiting area. It was comfortable and quiet, i.e., I was able to get quite a bit of my personal work accomplished while there. More

Ignition cyclinder Great service---They were able to repair rather than replace a part---This is very good compared to some folks---Repairing is better than replacing--- Great service---They were able to repair rather than replace a part---This is very good compared to some folks---Repairing is better than replacing---Good mechanics. More