Newark Toyota World
Newark, DE
Filter Reviews by Keyword
By Type
2,420 Reviews of Newark Toyota World
Great Sales Force ! I was looking for a newer used car and they found it for me. Low mileage and in great condition. Internet sales (Karin) was outstanding and when I arr I was looking for a newer used car and they found it for me. Low mileage and in great condition. Internet sales (Karin) was outstanding and when I arrived the Salesman (Moe) was excellent. I cannot state enough how honest and forthright they were and the Sales Manager (Jeff) was outstanding. I purchased the car that I wanted at a fair price and would definitely buy there again. This Toyota dealership wants your business and will do whatever it takes to meet your needs. Buy here for peace of mind ! More
scheduled oil change Purchased vehicle in Glen Mills PA but service center there is terrible. I always go to Newark Toyota as I feel they provide great service and can be Purchased vehicle in Glen Mills PA but service center there is terrible. I always go to Newark Toyota as I feel they provide great service and can be trusted (99% of the time). You should always question the necessity of any "recommended" service/replacement and ask "if I don't do it is it a safety concern". I've rarely over heard Newark Toyota trying to convince someone with little knowledge about vehicles that they needed something when it wasn't necessary. The cabin filter (and air filter) is one where I think their prices could be better. I purchase mine at Walmart and install at home. All dealerships should do it at cost since the time spent to check is the same whether it's replaced or not. People would be more willing to have it down if it wasn't a profit generating service. More
Nice experience The staff is very friendly and did a good job in a short amount of time. The waiting room is also nice with an area where one can work or watch TV whi The staff is very friendly and did a good job in a short amount of time. The waiting room is also nice with an area where one can work or watch TV while waiting for the car to be looked at. More
Service is always quick and efficient I always have a great experience , service was quick and efficient. Service members are always friendly. I will always make this my service center I always have a great experience , service was quick and efficient. Service members are always friendly. I will always make this my service center when future work is needed. More
Best service around As always, Chris Drayton took excellent care of my care and consulted me about every detail. I love how my car (and I) am taken care of at Newark Toy As always, Chris Drayton took excellent care of my care and consulted me about every detail. I love how my car (and I) am taken care of at Newark Toyota World! THANK YOU More
Came in for Oil Change, Had to Return for Check Engine Light After an oil change the check engine light would stay on. Returned to have the light reset and found that the Gas Cap had lost it's seal between some After an oil change the check engine light would stay on. Returned to have the light reset and found that the Gas Cap had lost it's seal between some how. The cap had not been removed by me because I had a full tank of gas. So this leaves a question as to how the gas cap lost its seal right after having the oil change and service completed? So after paying for an oil change, this cost an additional $120 for the diagnostic process it took to find the issue, not to mention the hour and half wait time. Not happy with this experience and will move on to another Service Shop after more than 10 years. More
Pleasant surprise Service was prompt and courteous. I was assigned to a very pleasant lady, Michelle Smith who kept me posted and explained the service done on my car. Service was prompt and courteous. I was assigned to a very pleasant lady, Michelle Smith who kept me posted and explained the service done on my car. I don't know who the mechanic was but my 10K check up was done without a hitch. A huge improvement from previous experiences there and their new waiting room is very comfortable with complimentary beverages and a huge TV. Apparently they now offer free manicures and massages but I did not get one. I did get a free car wash. Unlike the past, I would now recommend this service departments. More
Fine work but communication was lagging for part readiness Good experience overall but I had to call to find out if part had come in. Customer service Rep had told me he would call but hadn't. Good work other Good experience overall but I had to call to find out if part had come in. Customer service Rep had told me he would call but hadn't. Good work other More
As always, VERY PROFESSIONAL! All your staff are friendly, smiling and professional. Your facility is clean and organized. I have been there 5 times since I bought my new Toyota, a All your staff are friendly, smiling and professional. Your facility is clean and organized. I have been there 5 times since I bought my new Toyota, and never had a bad experience. My car was even washed in advance when my service was complete this time! More
The most relaxing car service experience EVER! The service department is VERY friendly and efficient. The new waiting area is clean and inviting with many areas for customers to relax.They even su The service department is VERY friendly and efficient. The new waiting area is clean and inviting with many areas for customers to relax.They even supply massages and manicures! More