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Newark Toyota World

Newark, DE

4.4
2,420 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,420 Reviews of Newark Toyota World

December 23, 2015

Great Sales Force ! I was looking for a newer used car and they found it for me. Low mileage and in great condition. Internet sales (Karin) was outstanding and when I arr More

by JCALAR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karin and Moe, Jeff Ickes
December 21, 2015

scheduled oil change Purchased vehicle in Glen Mills PA but service center there is terrible. I always go to Newark Toyota as I feel they provide great service and can be More

by K Wilmington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 21, 2015

Nice experience The staff is very friendly and did a good job in a short amount of time. The waiting room is also nice with an area where one can work or watch TV whi More

by Catalina T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Delpeche
December 21, 2015

Service is always quick and efficient I always have a great experience , service was quick and efficient. Service members are always friendly. I will always make this my service center More

by raytwotwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Oswald
December 21, 2015

Best service around As always, Chris Drayton took excellent care of my care and consulted me about every detail. I love how my car (and I) am taken care of at Newark Toy More

by ChrisTabaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Drayton
December 21, 2015

Came in for Oil Change, Had to Return for Check Engine Light After an oil change the check engine light would stay on. Returned to have the light reset and found that the Gas Cap had lost it's seal between some More

by DONHARRISJR
Recommend Dealer
No
Employees Worked With
Henry Oswald
Feb 10, 2016 -

Newark Toyota World responded

Sorry that you had the trouble. I'm wondering where the gas tank was filled? Sometimes if in New Jersey, the attendants will fail to tighten the cap properly. If the tank was full, someone must have had to remove the cap to fill the tank before it came in here. Maybe I'm misunderstanding the sequence of events, but it appears that a week elapsed after the oil change before the light came on! Give me a call if we can be of further assistance to you. Bill Chaffee Customer Relations Manager 302-283-5381

December 21, 2015

Pleasant surprise Service was prompt and courteous. I was assigned to a very pleasant lady, Michelle Smith who kept me posted and explained the service done on my car. More

by evartbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Smith
December 20, 2015

Fine work but communication was lagging for part readiness Good experience overall but I had to call to find out if part had come in. Customer service Rep had told me he would call but hadn't. Good work other More

by cl123451
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
December 19, 2015

As always, VERY PROFESSIONAL! All your staff are friendly, smiling and professional. Your facility is clean and organized. I have been there 5 times since I bought my new Toyota, a More

by trophymaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
December 19, 2015

The most relaxing car service experience EVER! The service department is VERY friendly and efficient. The new waiting area is clean and inviting with many areas for customers to relax.They even su More

by gail.schrenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James B
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