Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Newark Toyota World
Newark, DE
2,445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,445 Reviews of Newark Toyota World
January 27, 2016
Excellent Experience I went into the dealership interested in a car, but not intending to buy. I had very specific, barely flexible financial requirements that I set out i I went into the dealership interested in a car, but not intending to buy. I had very specific, barely flexible financial requirements that I set out if a deal were to happen, and they were not easy to achieve. Chris worked with me and his management to achieve this goal, and helped me overcome some unexpected challenges with the financing (not related to the dealership). He explained how to work everything in the car before I left and set me up for remote start. It was a very positive experience. More
by roger511
Verified CustomerEmployees Worked With
Jim Fultz, Chris Delpeche
January 27, 2016
Replacement of rear hatch lift motor When I discussed the repair with the service assistant, he went and found out that my extended warranty coverage (I forgot that I had) would cover the When I discussed the repair with the service assistant, he went and found out that my extended warranty coverage (I forgot that I had) would cover the bill. The job proceeded as expected and everything is back to normal. Way to go Jacob!!?? Thanks More
by VerySatisified
Employees Worked With
Jacob
January 27, 2016
5k service Everything thing was great , from the facilities, to the personnel , to the completed work! All very professional. I was impressed with how clean the Everything thing was great , from the facilities, to the personnel , to the completed work! All very professional. I was impressed with how clean the facility was which shows respect for what you do! The speed of service was great as well , did not take long at all! Thanks More
by brien.fetters
Employees Worked With
Chris Delpeche
January 27, 2016
Excellent I worked with Rachel during my extensive repairs on my car. She was very knowledgable and very kind. I will definitely return and ask specifically for I worked with Rachel during my extensive repairs on my car. She was very knowledgable and very kind. I will definitely return and ask specifically for her. More
by kscorzetti
Employees Worked With
Rachel
January 26, 2016
Excellent Service As always, the Newark Toyota staff was courteous and friendly; and they promptly serviced my vehicle. I recommend Newark Toyota sales and service to As always, the Newark Toyota staff was courteous and friendly; and they promptly serviced my vehicle. I recommend Newark Toyota sales and service to everyone! More
by holly
Employees Worked With
Eric Mosely, Jason Curly
January 26, 2016
Very Poor Service Your service department consist of one person Bill Chaffee, he is the only person that I can trust to follow through on any issues that I have.Since 2 Your service department consist of one person Bill Chaffee, he is the only person that I can trust to follow through on any issues that I have.Since 2003 when I purchased my first vehicle, and 4 cars since, I have noticed a drop off in the way my cars and myself have been treated. Again, when Bill is not present I do not have a the same confidence that used to be a trademark of your organization. I have spoken recently to Mike Childers about these issues, and he has assured me that these problems would be corrected, I am sorry to say that I do not share his confidence. My Son recently has traded in the 2006 Scion TC which I owned for 10 years, for a 2016 Mazda CX-5, and I am driving a 2013 Rav 4, with a lease that will be finished in 10 months. If I do not begin to see improvement in a service department that used to be second to none, I will be purchasing my next car from another dealership. More
by jbirowski
Employees Worked With
Jason Curley, Chris Delpeche
January 25, 2016
PROFESSIONAL, SERVICE MANAGER HELPFUL ,KNOWLEDGEABLE I DIDN'T FEEL LIKE I WAS BEING TAKEN THAT I RECEIVED THE SERVICE I WAS PAYING FOR. service manager was very helpful and attentive. I felt he knew w I DIDN'T FEEL LIKE I WAS BEING TAKEN THAT I RECEIVED THE SERVICE I WAS PAYING FOR. service manager was very helpful and attentive. I felt he knew what he was doing. More
by BBONVETT
Employees Worked With
SORRY TO SAY UNKNOWN my first time with this writer. please check my paperwork.
January 25, 2016
Great experience Jeff does a great job and I feel he is an honest person and would give us a solid deal, appreciate all his help Thank you. All the people were very he Jeff does a great job and I feel he is an honest person and would give us a solid deal, appreciate all his help Thank you. All the people were very helpful. More
by bbaevsky
Employees Worked With
Jeff Turner
January 25, 2016
Customer Service Newark Toyota are the nicest people to deal with! I trust the completely. They never ever recommend more work then is needed. It is a pleasure to d Newark Toyota are the nicest people to deal with! I trust the completely. They never ever recommend more work then is needed. It is a pleasure to do business with you. More
by janetwalker147
Employees Worked With
Michelle
January 25, 2016
Smooth The service tech, Colleen, was courteous and thorough. The work was done well ahead of the expected completion time. I felt completely satisfied wi The service tech, Colleen, was courteous and thorough. The work was done well ahead of the expected completion time. I felt completely satisfied with the entire experience. More
by kirvanke@msn.com
Employees Worked With
Colleen
