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Newark Toyota World

Newark, DE

4.5
2,445 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,445 Reviews of Newark Toyota World

January 25, 2016

Feel I was over charged, Immediate up sell. Excessive wait! HI, Brought my car in after a request for service indicator. As it did not have sufficient mileage for an oil change they told me that it would on More

by bbernie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who the service writer was. It was a female writer.
Feb 03, 2016 -

Newark Toyota World responded

Regret that your service experience was less than optimal! Regardless of the number of miles on your vehicle, one bad pothole can knock a vehicle out of alignment! We try to advise you as soon as possible for any situation that may compromise the life of your tires, which an errant alignment can certainly cause. The $39.95 special is for conventional oil vehicles only - vehicles which use synthetic oil are $10.00 more. Our regular price for a synthetic oil change and a rotation is $78.90, conventional oil is $68.90. We typically run this type of special 3 or 4 times per year. Thank you for your business! Any time I may be of assistance, please don't hesitate to contact me. Bill Chaffee Customer Relations Manager 302-283-5381

January 25, 2016

Great Service at shlort notice My wife, driving our Prius, had a flat tire that could not be repaired. In response to a phone call, you said bring it in to have two new front tires More

by ROBBIERIIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee, Derrick Mc Kie
January 24, 2016

efficient friendly informative service Henry my service consultant explained everything in detail and this helped me to make decisions regarding what to invest in maintenance and repair. F More

by lnsibert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry
January 23, 2016

Good overall experience. Convenient location; easy to schedule service; friendly advisor and quick to greet upon entry into garage. Service time was not too long; advisor ass More

by moqtaderi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Harrison
January 23, 2016

Review of Tacoma Service Had a wonderful service rep, Colleen. She kept me up to date on the truck's progress. Extremely helpful! Was experiencing a whistling noise on the More

by gerilynnnorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen - Service
January 22, 2016

Upside down but not impossible! The Toyota Rep. Bernard Lawrence , was knowledgeable , he took his time and gave me his undivided attention. Bernard answered all my questions believe More

by barbara.smith2
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Bernard, Lawrence
January 22, 2016

Great experience My experience buying a certified used car with Eric Mosley was awesome. I have worked with Eric before when purchased my last vehicle and he is the on More

by ajdoxie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mosley, Dacia Letts
January 22, 2016

Excellent customer service! I stopped in last minute and with out an appointment due to an unexpected tire problem. Derrick Mckie greeted me at the door and immediately took my More

by STROUPDC80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Mc Kie
January 21, 2016

Regularly Scheduled Service I scheduled my 15,000 mile service online, received confirmation in a timely manner. All reception and service representatives were courteous and pro More

by laynedrexel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
January 21, 2016

Service was great. We were in and out in less than an hour. Place was clean and everyone was very pleasant. Coffee and fresh donuts were available and fresh. More

by elasp104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Campbell
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