Newark Toyota World

Super Service This was my first visit with my Scion1A and because of circumstances beyond my control, I haven't driven my car much but I had had it long enough that This was my first visit with my Scion1A and because of circumstances beyond my control, I haven't driven my car much but I had had it long enough that the service light came on. Wesley checked to make sure that it was the proper time to service my car! He spent alot of time on hold finding answers and I truly appreciated that. More

Maintenance check Jason did a great job explaining everything to me. I was pleased with the service. Things were completed in a timely manner. Customer service was exce Jason did a great job explaining everything to me. I was pleased with the service. Things were completed in a timely manner. Customer service was excellent. Irene Hills More

Fast and friednly service by all the people. It was FAST, great! The service man was friendly. Last car check up took a long time. Had a donut and coffee. AND they even washed the car. It was FAST, great! The service man was friendly. Last car check up took a long time. Had a donut and coffee. AND they even washed the car. More

Highly Recommended I purchased my Camry new at Newark Toyota World and it has been serviced there exclusively for the entire 3 years that I have owned it. In that time, I purchased my Camry new at Newark Toyota World and it has been serviced there exclusively for the entire 3 years that I have owned it. In that time, I have found their service staff to be courteous, knowledgeable and very helpful. Everything has always been spelled up front for me without exception, whether it be the work to be done or the costs involved. Their hours are very convenient (open 7 days and evenings) and I would say their scheduling system is very good because it never takes very long to get checked in and on your way if you are dropping off. If you are waiting, their estimated turnaround time is accurate to better than, and the new waiting area is very roomy and comfy to hang out in. I will continue patronizing their service center as they have always met my expectations. Particular kudos go out to Henry, Jacob and Cheryl. More

Detailed Very detailed and information about what needs to be done and what doesn't. Also helped me understand what was done during the servicing and what I sh Very detailed and information about what needs to be done and what doesn't. Also helped me understand what was done during the servicing and what I should look out for and expect. More

15,000 mile service My experience was excellent. I had an appointment which was on time, took the car in and was serviced and I was out much faster than expected. My ser My experience was excellent. I had an appointment which was on time, took the car in and was serviced and I was out much faster than expected. My service advisor was Jacob Greenwood who took great car and answered every question More

Service day My service dealer was wonderful and positive. She discussed everything that was done with my car . She kept a smile on her face the whole time and mad My service dealer was wonderful and positive. She discussed everything that was done with my car . She kept a smile on her face the whole time and made me feel like I was in great hands . More

Time used wisely & effieciently. Needed an oil change before it was due ( still should have had 300 more miles to go) Newark Toyota gracious fit me in since it was just the oil change Needed an oil change before it was due ( still should have had 300 more miles to go) Newark Toyota gracious fit me in since it was just the oil change. The work was completed so quickly I should have just stayed there rather than have someone pick me up. The employee who assisted me was prepared and guide me through the information needed. When I went to pick up the car she was extremely helpful walking me out to the car to make sure every thing worked to my satisfaction. This is very productive as a service center and a lot of extra attention to customers. Thank you. Special thanks to Colleen Consalo! More

Fast service, great customer experience The service associate was helpful and clear; my car entered the line immediately after I arrived and went through all the tests and repairs in less th The service associate was helpful and clear; my car entered the line immediately after I arrived and went through all the tests and repairs in less than 45 minutes. I noticed a couple of nice details: 1) Each inspection bay has a digital clock to keep track of the time it takes to work on a specific ca,r and 2) On the the waiting area, the volume on the TV sets has been turned down to a comfortable level and it is now possible to read or speak on the phone if you are not interested in watching. More

Routine Oil Change They did what they said they would do --- almost. I asked that they leave my head lights in the "auto" position and they did not. My service manager They did what they said they would do --- almost. I asked that they leave my head lights in the "auto" position and they did not. My service manager came out to my car so I could show him what was wrong with the BlueTooth system. The wait was a bit long to pick up my car and I would have been "wowed" if they presented me with a shiny, clean car by running my salt covered car through the car wash. More