Newark Toyota World

It was great they took very good care of me. It was great they took good care of me. Took me home and picked me up my car wouldn't be ready so they told me that and brought me back home and I was It was great they took good care of me. Took me home and picked me up my car wouldn't be ready so they told me that and brought me back home and I was able to go on with my day. More

Service Chris Drsyton was helpful and explained all of my service needs. He was helpful with getting a rental for the day and I was on my way that morning pre Chris Drsyton was helpful and explained all of my service needs. He was helpful with getting a rental for the day and I was on my way that morning pretty quick. More

Disappointed I was so disappointed in this last service. First I'd like to think that what I am being told is honest and I did not get that this time around. I wa I was so disappointed in this last service. First I'd like to think that what I am being told is honest and I did not get that this time around. I was told my brakes needed replacing because they were at 3.5, however when I took my car to my friend who is also a mechanic he assured me that my brakes were fine. He removed my tires and took off the brake pads, measured them so I could see personally that they read 6.55 and the rear tires were 5.77. In addition to this I was told that I needed to replace my steering column which he also checked to find that it had NO issues whatsoever. The noise that I was hearing was never mentioned or detected at the dealership and my mechanic was able to find out what the sound was that I brought my sienna in for. The reason I did not have any work done there was because my instincts told me to have a second opinion, the proposed issues just did not make sense to me. I love my Toyota and I am greatly discouraged that I can not trust the advice of this service center. More

Recall notification of the frame and rear leaf springs Service Dept was thorough and provided details of time frame of how long the work would take. I was contacted to be informed the vehicle was finished Service Dept was thorough and provided details of time frame of how long the work would take. I was contacted to be informed the vehicle was finished. More

Great service The service was nice, fast and friendly. I would recommend everyone going there. The associate was very helpful and knowledgeable on the certain issue The service was nice, fast and friendly. I would recommend everyone going there. The associate was very helpful and knowledgeable on the certain issues i had at the present time. More

Pleasant experience I brought my truck in for scheduled maintenance and was shown to waiting area with a nice spread of donuts and bagels. I got a bagel watched some news I brought my truck in for scheduled maintenance and was shown to waiting area with a nice spread of donuts and bagels. I got a bagel watched some news an was out and on way in 40 mins. Service advisors went above and beyond to explain all aspect of repairs , to make sure I was comfortable and get me out the door as quickly as possible. More

Awesome first time The sales manager, service dept, Ms Cheryl took great care of me. I was even impressed with the professionalism of the car jockeys. I put in both of m The sales manager, service dept, Ms Cheryl took great care of me. I was even impressed with the professionalism of the car jockeys. I put in both of my vehicles and they were completed same day. More

oil consumpton test Jason was very nice. He handled my concern without attempting to push any unnecessary on services on me in order to have my concerns addressed. Jason was very nice. He handled my concern without attempting to push any unnecessary on services on me in order to have my concerns addressed. More

a dealer service center I trust Having dealt with several dealer service centers over the years of car ownership, I can say that I'm very favorably impressed with this one. I trust t Having dealt with several dealer service centers over the years of car ownership, I can say that I'm very favorably impressed with this one. I trust them, which I think says a lot. They are there for me when I need them and do good work. More

A lot of work, one hiccup I had lot of wear and tear work done at 115K miles (1800 dollars worth), no time to list it here, but the one hiccup was a tire pressure warning light I had lot of wear and tear work done at 115K miles (1800 dollars worth), no time to list it here, but the one hiccup was a tire pressure warning light was on when I left the dealer. It sat there overnight with a slow leak, that's probably why the tech didn't see it at the time. The tire has been slowly losing air over the last two days, I could not bring it back to Newark Toyota because it requires too much coordination because of my job (40 miles) and residence (20 miles), so I brought it to a place on base where I work. The pressure stem apparently was leaking. Had to have it replaced. I am not too concerned about it however, the Rav4 and Newark Toyota have been excellent with their service over the last number of years from my experience, will continue to have service performed by them. More