Newark Toyota World

First Toyota All aspects of the car buying experience were very professional, informative, and pleasurable! Ken's ability to listen as well as advise was appreciat All aspects of the car buying experience were very professional, informative, and pleasurable! Ken's ability to listen as well as advise was appreciated, and now we look forward to enjoy miles in our new Camry! More

Great experience. Great experience service people would recommend love the maintenance friendly atmosphere keep up the fabulous job will probably purchase my next car h Great experience service people would recommend love the maintenance friendly atmosphere keep up the fabulous job will probably purchase my next car here. Newark Toyota rocks!!! More

Above & Beyond Customer Service My wife and I were looking for a new CRV, and are a novice, at best, on cars. They were loving, kind, helpful, patient, and very honest. We did not ex My wife and I were looking for a new CRV, and are a novice, at best, on cars. They were loving, kind, helpful, patient, and very honest. We did not expert to find any of these this at a car dealership. These folks are a true exception, and what a blessing. We now have, as my wife put it, "HER DREAM CAR" , and as Her husband, I could not be more thankful!!!!!!!! Special mention to: Matt Riley Chris Delpeche Brandon Lawson We liked them so very much, they all invited to our house for a cookout!!!!!!! More

Wait time I was told the wait time would be 1-1.5 hours AFTER I got there. I have never waited that long for an oil change. and I didn't plan on waiting that I was told the wait time would be 1-1.5 hours AFTER I got there. I have never waited that long for an oil change. and I didn't plan on waiting that long. I wish I would have known that ahead of time. I would of brought a computer or arranged someone to pick me up. Other than that it was a good experience. Setting better expectations ahead of time would have been nice. More

Great Experience Bruce was not pushy and knew exactly what we were looking to achieve and worked in every way to ensure that our goals were met. Fast, easy and smoo Bruce was not pushy and knew exactly what we were looking to achieve and worked in every way to ensure that our goals were met. Fast, easy and smooth transaction. More

A very enjoyable experience I had been watching a particular vehicle on the lot of Newark Toyota as I passed it every morning and evening during my commute to and from my office. I had been watching a particular vehicle on the lot of Newark Toyota as I passed it every morning and evening during my commute to and from my office. I finally decided to check on that vehicle. I pulled into the lot and checked it out, without interference. when I entered the showroom I was immediately greeted and connected with a sales person who was friendly and real. He walked out with me to open it and have me take a test drive. I loved the vehicle. When we returned to his desk, just for fun, I low-balled him on the price. He showed me the Bluebook price and we had a friendly talk. I finally offered him what I thought was a fair price and he accepted it and sent me home with my new vehicle. Our salesman, Mark Barto, was a great guy and we got along very well. He didn't try to weasel me, but always dealt with me with integrity. the same was true when I met with Jim Fultz, the finance manager. When I came back the next morning to finish the paperwork (I went in late the night before) Mark took my keys, had the car washed and the tank filled with gas while we completed the sale. And since I live in Maryland, they gave me a purchase order to have my vehicle inspected at a Maryland shop. The next time I need a vehicle, I will go to Newark Toyota World and deal with Mark and Jim. I have bought many vehicles in my 65 years of living, and I have never been this impressed with a dealership or felt this way about the people I dealt with. More

Above and beyond Jacob made sure I was as inconvenienced as possible when a problem was discovered during a routine maintenance check. He arranged for a rental immedi Jacob made sure I was as inconvenienced as possible when a problem was discovered during a routine maintenance check. He arranged for a rental immediately and shuttle service back to the dealer. He was very professional. More

5 star all the way We were greeted right away by Colleen Consalo who was very through in explaining what they could do and said that after the tech had examined everythi We were greeted right away by Colleen Consalo who was very through in explaining what they could do and said that after the tech had examined everything they would make recomendations. She later talked to us and told us which items we should take care of right away and which could be put off to a later date without causing a problem. We were very impressed. More

Couldn't have easier Mark Barto makes buying a car easy and efficient. Everyone is friendly and eager to make the experience a positive one. They even entertained my son w Mark Barto makes buying a car easy and efficient. Everyone is friendly and eager to make the experience a positive one. They even entertained my son while we were waiting. More

Good experience! Geoff was very attentive and courteous, and kept me informed about the status of the work on my car. He also made sure that any discounts or specials Geoff was very attentive and courteous, and kept me informed about the status of the work on my car. He also made sure that any discounts or specials available to me were applied to this routine service visit. More