Newark Toyota World

routine maintenance I took my Camry in for service when the maintenance light came on. The staff was cordial and helpful. I left the car over night and was called when it I took my Camry in for service when the maintenance light came on. The staff was cordial and helpful. I left the car over night and was called when it was done. I was pleased they washed the car as well. I am very satisfied with the service. More

5,000 mile service Very friendly service. They do a great job explaining things so you can understand it. They do a great job getting your car taken care of in a timel Very friendly service. They do a great job explaining things so you can understand it. They do a great job getting your car taken care of in a timely manner. More

Service was fine - Factory and Dealership not so fine Transmission fluid 4 quarts low from the factory! Toyota knew about the problem (it's all over the internet)! Dealership did not warn me of the pro Transmission fluid 4 quarts low from the factory! Toyota knew about the problem (it's all over the internet)! Dealership did not warn me of the problem - So I drive the truck for 2000 miles low on fluid. What damage did I do? Is Toyota going to extend my warranty for their mistake? Dacia Letts and the Tech did their job- no problems there! They made sure the fix was done right and road tested the vehicle. More

Important recall but no parts available at scheduled appt. I received a recall notice for a manufacture defect with leaf springs and made an appt to have the required repair. The person who answered the phone I received a recall notice for a manufacture defect with leaf springs and made an appt to have the required repair. The person who answered the phone was not familiar with recalls. When I came in for the appt, I was told Service "would have to see if my car qualifies." And, even if my car qualified, there were no parts, so I would have to come back. The recall notice said nothing about "qualifying." The recall said I needed repair and that it was very important. This snafu with Service wasted 1/2 day of my time. More

Very Pleased Mark Truong was friendly and very helpful in getting the deal we asked for for a Nissan. Would definitely recommend anyone to ask for him! Mark Truong was friendly and very helpful in getting the deal we asked for for a Nissan. Would definitely recommend anyone to ask for him! More

Periodic Maintenance - Great Customer Service. Recently had my car was in for periodic maintenance - oil change, tire rotation, fluid inspection, filter, brake, radiator, and suspension inspection Recently had my car was in for periodic maintenance - oil change, tire rotation, fluid inspection, filter, brake, radiator, and suspension inspection. Very happy with customer service people. Dealt with Jacob - very personable, great people skills. I find that is true with everyone I have dealt with there and I've been a customer for over 10 years. More

New 2016 Highlander We had the opportunity to stop by when we had no intention on purchasing a new car, but the pricing and dealership personnel were so inviting, they ma We had the opportunity to stop by when we had no intention on purchasing a new car, but the pricing and dealership personnel were so inviting, they made the process of walking out a few hours later with a new car a truly enjoyable experience. It was not sales push, it was good old professional competence and meeting the customers needs. They worked with us (our trade in was full of branches we were taking to recycling!), understood what we were looking for, and presented a fair price. This is our second car from this dealership, and it will not be our last! More

Lease experience I leased a new Rav 4 limited from Richard Litz and received excellent service. This is my 4th lease from Richard. I would highly recommend him to othe I leased a new Rav 4 limited from Richard Litz and received excellent service. This is my 4th lease from Richard. I would highly recommend him to others. More

Install Sirius XM to factory radio I wanted to get Sirius XM install onto my factory radio. Unfortunately it didn't work out. I did not like the way it was operating. So I ask the my se I wanted to get Sirius XM install onto my factory radio. Unfortunately it didn't work out. I did not like the way it was operating. So I ask the my service rep to remove it, and refund me. More

Maintenance Nice visit and I save money. Darcy was able to find me another discount coupon to have my bill even lower I appreciate that. I enjoyed that free man Nice visit and I save money. Darcy was able to find me another discount coupon to have my bill even lower I appreciate that. I enjoyed that free manicure and love the free soda and donuts. ;) I live in Pennsylvania but I come all the way to Delaware to get my car serviced because of the customer service and the people, I bought my car in 2011 and I still come to Newark Toyota World in Newark Delaware. I must say that speak volumes in regarding your business, thanks for all that you do thanks. More