
Newark Toyota World
Newark, DE
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2,448 Reviews of Newark Toyota World
Good experience! Geoff was very attentive and courteous, and kept me informed about the status of the work on my car. He also made sure that any discounts or specials Geoff was very attentive and courteous, and kept me informed about the status of the work on my car. He also made sure that any discounts or specials available to me were applied to this routine service visit. More
Regular Service Visit I had a very good experience with my last Toyota service visit on April 2nd. They took care of my car promptly and properly. The service representativ I had a very good experience with my last Toyota service visit on April 2nd. They took care of my car promptly and properly. The service representative explained everything to me and made recommendations as well. She also assisted me with a coupon for the replacement of a part. It was well-appreciated. Waiting time was not too long, and they had TV, coffee and beverages. Thank you. More
Toyota Collision Center A great experience all the way around. Marlon was amazing!!!!! Very nice to have such great people working a Toyota. I love the folks at Toyota World A great experience all the way around. Marlon was amazing!!!!! Very nice to have such great people working a Toyota. I love the folks at Toyota World in Newark. From sales to service to collision center.....All are top notch and that is why I'm such a loyal Toyota customer. More
Don't say something is included and it wasn't Alex very customer focused. When Alex was with another customer, Bill stepped right in to answer our questions/concerns. I can only hope if we have ot Alex very customer focused. When Alex was with another customer, Bill stepped right in to answer our questions/concerns. I can only hope if we have other questions or concerns that everything will be handled the same way. Kelli helped also with my request to add strips to the vehicle. We still need to get a GPS which we were told was on this vehicle but couldn't locate it and found out it isn't included. We had it on the 2006 Priis which we traded in and found it is very necessary for our travels. More
Excellent Service I cannot recommend more highly, a better service department. They serviced my car quickly and well within the reasonable window of the time I was told I cannot recommend more highly, a better service department. They serviced my car quickly and well within the reasonable window of the time I was told. I know I can always trust the excellent service at Newark Toyota World and recommend this location to all of my friends and family. Thanks to NTW and my competent, professional Service Writer Wesley Harrison, for providing truly exceptional service. More
Great customer service Love the complementary service on my one year old Camry. Colleen was very helpful. And the chair massage was an added bonus! Thanks to all. Love the complementary service on my one year old Camry. Colleen was very helpful. And the chair massage was an added bonus! Thanks to all. More
Excellent Service!! Best Service Department by far!! Very professional and Excellent Service!! Oil change and tire rotation was completed in a timely manner. The Complim Best Service Department by far!! Very professional and Excellent Service!! Oil change and tire rotation was completed in a timely manner. The Complimentary shuttle service is great too!! More
Maintenance Service As always, my experience with the Toyota Service Department was outstanding. I was especially fortunate to work with Wes Harrison, whom I taught in F As always, my experience with the Toyota Service Department was outstanding. I was especially fortunate to work with Wes Harrison, whom I taught in First Grade. I was especially interested to learn that Wes is still as caring, friendly, and responsible as I knew him from First Grade to Eights Grade. I tell everyone of the great service at Toyota. Thank you. More
quick, effective and affordable The customer service agent that served me was friendly, helpful and knowledgeable. I did not have to wait long, and the remodeled waiting room was co The customer service agent that served me was friendly, helpful and knowledgeable. I did not have to wait long, and the remodeled waiting room was comfortable and clean. I received excellent service! More
Toyota Factory Service - The Best! Cheryl Gephart is a wonderful service advisor. She is consistently cheerful, patient and attentive, and she always makes sure we are well informed ab Cheryl Gephart is a wonderful service advisor. She is consistently cheerful, patient and attentive, and she always makes sure we are well informed about work that has been performed, or if any service may be needed or recommended. We always request technician Mike Restucci to perform the service on our 1997 Toyota Celica GT. At nearly twenty years old and with over 185,000 miles, it is a rolling testament to Mike's mechanical skill, and Factory Toyota Service in general. We would like to thank both Cheryl and Mike for always making our service visits a pleasure, and for keeping our Celica rolling safely down the road! Cheers, Dave and Carol More