Newark Toyota World

quick, effective and affordable The customer service agent that served me was friendly, helpful and knowledgeable. I did not have to wait long, and the remodeled waiting room was co The customer service agent that served me was friendly, helpful and knowledgeable. I did not have to wait long, and the remodeled waiting room was comfortable and clean. I received excellent service! More

Toyota Factory Service - The Best! Cheryl Gephart is a wonderful service advisor. She is consistently cheerful, patient and attentive, and she always makes sure we are well informed ab Cheryl Gephart is a wonderful service advisor. She is consistently cheerful, patient and attentive, and she always makes sure we are well informed about work that has been performed, or if any service may be needed or recommended. We always request technician Mike Restucci to perform the service on our 1997 Toyota Celica GT. At nearly twenty years old and with over 185,000 miles, it is a rolling testament to Mike's mechanical skill, and Factory Toyota Service in general. We would like to thank both Cheryl and Mike for always making our service visits a pleasure, and for keeping our Celica rolling safely down the road! Cheers, Dave and Carol More

Great service Quick checkup service. We were in and out and when we returned with a nail in our tire, they were quick to offer to help. Quick checkup service. We were in and out and when we returned with a nail in our tire, they were quick to offer to help. More

Great service Finished oil change and tire rotation service in a timely fashion with a complimentary shuttle ride. Highly recommend this station for future services Finished oil change and tire rotation service in a timely fashion with a complimentary shuttle ride. Highly recommend this station for future services. Service was great. More

Good Customer Service from Rachel Price Rachel provided excellent customer service on my recent visit to Toyota world in Newark. I really appreciate the great customer experience. Th Rachel provided excellent customer service on my recent visit to Toyota world in Newark. I really appreciate the great customer experience. Thank you Michael Bhagloo More

Regular 2015 Rav4 service I brought my vehicle in at the appointed time and waited for completion of the routine service. Service manager reviewed all the findings and everyth I brought my vehicle in at the appointed time and waited for completion of the routine service. Service manager reviewed all the findings and everything was in good shape. I appreciated the car wash after the service. thanks, -Al Parsells More

I had the serpentine belt replaced on my sienna I have given a 5 star rating because I had no issues wuth the visit. The price was reasonable. The sales rep we dealt with was awesome, and the work I have given a 5 star rating because I had no issues wuth the visit. The price was reasonable. The sales rep we dealt with was awesome, and the work was done correctly. More

Overall positive experience in all respects Although I had to wait longer than normal for a supervisor to come and help me after entering the garage, the rest of my experience was very positiv Although I had to wait longer than normal for a supervisor to come and help me after entering the garage, the rest of my experience was very positive in all respects. More

Poor service to clients I went to the Newark Toyota service twice. The first time they said they could not take care of me because their computers were down. The second time I went to the Newark Toyota service twice. The first time they said they could not take care of me because their computers were down. The second time they wanted to charge me for the bars that go across the roof of my brand new car $100 per hr. First they did not listen that I had already paid for it and its installation. They finally took care of it. I have problems with the brand new car (no a/c and engine seems to be stalling and sound rough). I reported it and they told me to take the car back there. I will do so with the hope that this time they will have time to listen and take care of the problem without having to wait a long time. When I go there I do not feel treated with the same courtesy than when I went to buy my car. I feel that they do not care anymore, that all for them is a business and they try to get as much money as they can from the clients. More

Exceptional Great customer service with a warm and welcoming staff. Efficient staff with an aim to please..great team players. the center offers great amenities Great customer service with a warm and welcoming staff. Efficient staff with an aim to please..great team players. the center offers great amenities. would recommend center. More