Newark Toyota World

Above & Beyond Customer Service My wife and I were looking for a new CRV, and are a novice, at best, on cars. They were loving, kind, helpful, patient, and very honest. We did not ex My wife and I were looking for a new CRV, and are a novice, at best, on cars. They were loving, kind, helpful, patient, and very honest. We did not expert to find any of these this at a car dealership. These folks are a true exception, and what a blessing. We now have, as my wife put it, "HER DREAM CAR" , and as Her husband, I could not be more thankful!!!!!!!! Special mention to: Matt Riley Chris Delpeche Brandon Lawson We liked them so very much, they all invited to our house for a cookout!!!!!!! More

Great I was on a trip when we unfortunately ran over a sharp piece of metal resulting in a flat tire. The tire was not repairable and I was worried I would I was on a trip when we unfortunately ran over a sharp piece of metal resulting in a flat tire. The tire was not repairable and I was worried I would have to wait a few days to get a new one because no one else had the tire size in stock. I was so happy when NTW said they had the tire in stock but feathered me in their busy Saturday schedule! They made sure to put everything back(spare tire and tools) and even showed us how to properly put the jack back under the seat. More

Battery replacement Good service. Thoughtful. Shuttle s offered Texted messages consistently asked for an approval prior to work offered rides. Clear communication Good service. Thoughtful. Shuttle s offered Texted messages consistently asked for an approval prior to work offered rides. Clear communication Reasonable prices. Good location. Friendly drivers. I like that manicure is being offered on Sunday's. More

Purchased a new Toyota 4Runner. Tom Rae, the sales rep I dealt with, was great. He was instrumental in my getting the truck I wanted at the price i wanted. I took up a good part of h Tom Rae, the sales rep I dealt with, was great. He was instrumental in my getting the truck I wanted at the price i wanted. I took up a good part of his day and he could not have been more gracious. He went to great lengths to provide me with the information and instruction I would need to operate my new truck. Tom Rae is a winner Toyota, give him a raise. More

Couldn't have easier Mark Barto makes buying a car easy and efficient. Everyone is friendly and eager to make the experience a positive one. They even entertained my son w Mark Barto makes buying a car easy and efficient. Everyone is friendly and eager to make the experience a positive one. They even entertained my son while we were waiting. More

5 star all the way We were greeted right away by Colleen Consalo who was very through in explaining what they could do and said that after the tech had examined everythi We were greeted right away by Colleen Consalo who was very through in explaining what they could do and said that after the tech had examined everything they would make recomendations. She later talked to us and told us which items we should take care of right away and which could be put off to a later date without causing a problem. We were very impressed. More

Effortless Each time I have used you services it has been effortless on my part. To a busy lady that is extremely important and I will continue to come back Each time I have used you services it has been effortless on my part. To a busy lady that is extremely important and I will continue to come back More

Quick service Took our Highlander in for regular oil change and to replace some small lights in headlamps. They are efficient, thorough and quick with service. We Took our Highlander in for regular oil change and to replace some small lights in headlamps. They are efficient, thorough and quick with service. We own two Toyotas that have only seen the inside of Newark Toyota World for service! More

Excellent service! Service writer, mechanic, rental agent and detail personnel were very professional. I was very impressed with the service writer coordinating all phas Service writer, mechanic, rental agent and detail personnel were very professional. I was very impressed with the service writer coordinating all phases of the repairs to my vehicle and assured that I got an expert for the required repairs. I will continue to use their service as long as the same personnel are available. Thank you very much for your service and commitment to satisfying the customer! I can't wait to come back for my next oil change. :-) More

Made a tough situation much better Chris was very helpful and very patient when I got upset about a tire being ruined by two shards of medal with only 2,000 miles on my new car. He got Chris was very helpful and very patient when I got upset about a tire being ruined by two shards of medal with only 2,000 miles on my new car. He got a new tire rushed in on a Saturday, offered me a free rental (which I declined) and got me out later that day. I really appreciated how patient he was despite me not being very friendly with him early on in the process. Thanks, Chris! More