Newark Toyota World

Excellent service! Service writer, mechanic, rental agent and detail personnel were very professional. I was very impressed with the service writer coordinating all phas Service writer, mechanic, rental agent and detail personnel were very professional. I was very impressed with the service writer coordinating all phases of the repairs to my vehicle and assured that I got an expert for the required repairs. I will continue to use their service as long as the same personnel are available. Thank you very much for your service and commitment to satisfying the customer! I can't wait to come back for my next oil change. :-) More

Made a tough situation much better Chris was very helpful and very patient when I got upset about a tire being ruined by two shards of medal with only 2,000 miles on my new car. He got Chris was very helpful and very patient when I got upset about a tire being ruined by two shards of medal with only 2,000 miles on my new car. He got a new tire rushed in on a Saturday, offered me a free rental (which I declined) and got me out later that day. I really appreciated how patient he was despite me not being very friendly with him early on in the process. Thanks, Chris! More

Good experience! Geoff was very attentive and courteous, and kept me informed about the status of the work on my car. He also made sure that any discounts or specials Geoff was very attentive and courteous, and kept me informed about the status of the work on my car. He also made sure that any discounts or specials available to me were applied to this routine service visit. More

Regular Service Visit I had a very good experience with my last Toyota service visit on April 2nd. They took care of my car promptly and properly. The service representativ I had a very good experience with my last Toyota service visit on April 2nd. They took care of my car promptly and properly. The service representative explained everything to me and made recommendations as well. She also assisted me with a coupon for the replacement of a part. It was well-appreciated. Waiting time was not too long, and they had TV, coffee and beverages. Thank you. More

Toyota Collision Center A great experience all the way around. Marlon was amazing!!!!! Very nice to have such great people working a Toyota. I love the folks at Toyota World A great experience all the way around. Marlon was amazing!!!!! Very nice to have such great people working a Toyota. I love the folks at Toyota World in Newark. From sales to service to collision center.....All are top notch and that is why I'm such a loyal Toyota customer. More

Don't say something is included and it wasn't Alex very customer focused. When Alex was with another customer, Bill stepped right in to answer our questions/concerns. I can only hope if we have ot Alex very customer focused. When Alex was with another customer, Bill stepped right in to answer our questions/concerns. I can only hope if we have other questions or concerns that everything will be handled the same way. Kelli helped also with my request to add strips to the vehicle. We still need to get a GPS which we were told was on this vehicle but couldn't locate it and found out it isn't included. We had it on the 2006 Priis which we traded in and found it is very necessary for our travels. More

Excellent Service I cannot recommend more highly, a better service department. They serviced my car quickly and well within the reasonable window of the time I was told I cannot recommend more highly, a better service department. They serviced my car quickly and well within the reasonable window of the time I was told. I know I can always trust the excellent service at Newark Toyota World and recommend this location to all of my friends and family. Thanks to NTW and my competent, professional Service Writer Wesley Harrison, for providing truly exceptional service. More

Great customer service Love the complementary service on my one year old Camry. Colleen was very helpful. And the chair massage was an added bonus! Thanks to all. Love the complementary service on my one year old Camry. Colleen was very helpful. And the chair massage was an added bonus! Thanks to all. More

Excellent Service!! Best Service Department by far!! Very professional and Excellent Service!! Oil change and tire rotation was completed in a timely manner. The Complim Best Service Department by far!! Very professional and Excellent Service!! Oil change and tire rotation was completed in a timely manner. The Complimentary shuttle service is great too!! More

Maintenance Service As always, my experience with the Toyota Service Department was outstanding. I was especially fortunate to work with Wes Harrison, whom I taught in F As always, my experience with the Toyota Service Department was outstanding. I was especially fortunate to work with Wes Harrison, whom I taught in First Grade. I was especially interested to learn that Wes is still as caring, friendly, and responsible as I knew him from First Grade to Eights Grade. I tell everyone of the great service at Toyota. Thank you. More