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Newark Toyota World

Newark, DE

4.5
2,448 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,448 Reviews of Newark Toyota World

August 26, 2018

Excellent Service I brought my Sequoia in for service at 7AM on Saturday, the 25th.....needed to have it returned by 10AM....all service was completed AHEAD of schedule More

by beercoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Gephart
August 23, 2018

professional and dependable Took my Prius in for new tires. Brian McDaid was helpful on the phone getting prices and recommendation. He handled the intake. Car was done on time. More

by prius guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Josh, Brian McDaid
August 23, 2018

2018 Corolla IM This is my 4th car with Newark Toyota world. Mark Barto is phenomenal with getting you what you want and need in a reliable vehicle. My family has b More

by CorollaIm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Barto
August 23, 2018

First service to my new Toyota Corola 2018 My appt. was at 9.00 and the service begin as soon as I arrived there. My wait time just 1 hour to install the splash guard to my Toyota Corolla 2018. More

by viticor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
August 23, 2018

1st service Very friendly over the phone and explanatory. Advised the best time of day to get in and out for service. Service team took the time to ensure my Son More

by Cowboy82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
August 23, 2018

Camry purchase JJ was very professional and had very informative knowledge on the car prior to my purchase. He has a promising career ahead! I look forward to my par More

by May2014!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ ickes
August 22, 2018

Don't return phone calls! I have a problem with my new Toyota CHR. I was so blown off by service they didn't even document my visit like the Toyota help line told me they neede More

by UnhappyLS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick in service, Aaron Hickman
Aug 31, 2018 -

Newark Toyota World responded

Sorry to hear about your recent experience involving your C-HR. We reached out to Toyota on your behalf and they told us it was determined that your windshield had a stone chip which developed into a crack and therefore is not covered by the Toyota manufacturer warranty. I know this is frustrating because the vehicle only has 3,000 miles on it. Unfortunately, road hazards are not covered by any automotive warranty.

Aug 31, 2018 -

UnhappyLS123 responded

Toyota has a winsheild problem that they refuse to address. Its not only the CHR but other models as well. I had every thing printed out and no one would even look at what I brought in. I know my one sale doesn't matter to you but its a big deal to me and it will definitely be with another dealer and company next time.

August 17, 2018

5000 New car first service It was a quick one-hour ordeal, with Jason explaining all that would be done on my first appt with my new 2108 4Runner. Easy, he went over all that I More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Curley
August 15, 2018

Excellent Service My appointment was for 9 AM August 14. Luis greeted me as soon as I entered the service bay. I requested to see the door molding before it was insta More

by NancyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
August 14, 2018

Lazy salesman, don't buy if your out of state! Buying the car was easy, didnt get the best deal, but thats my fault for not shoppong around, tag transfer was a nightmare, after multipe phone calls More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ajay Bhan
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