Newark Toyota World

Responsive I like the fact that as soon as I drive into the dealer a rep meets me to begins the process. My service rep kept me informed the entire time while I I like the fact that as soon as I drive into the dealer a rep meets me to begins the process. My service rep kept me informed the entire time while I waited for my 35,000 mile service. I had a 9;20 appointment and my visit lasted till 11:20, I wish there was a way to begin service as soon as you arrive as a customer, it is much more convenient to wait rather than dropping off my vehicle. Servicing at this age of the vehicle is very limited and should not take 3 hours. The entire staff id friendly and engaging and I would reccommend this facility to others that I know. More

Quick and informative They were very informative and able to explain to me all the work that was being done on my car. They were able to answer all of my questions and were They were very informative and able to explain to me all the work that was being done on my car. They were able to answer all of my questions and were able to do so efficiently. They were pretty busy that day but still were able to get me in and out. More

Pleasurable experience I have not worked with or visited service yet, but if it as good as my sales experience, I’m sure I will be pleased I have not worked with or visited service yet, but if it as good as my sales experience, I’m sure I will be pleased More

Good service friendly staff Overall good experience I would defiantly recommend buying from Newark Toyota world. This was my first buy and they were very helpful and everything w Overall good experience I would defiantly recommend buying from Newark Toyota world. This was my first buy and they were very helpful and everything went smoothly. Thanks Neil for coming back to the dealership after you shift to close the deal More

Overall great experience My Husband and I walked in Newark Toyota World a week ago Saturday and was greeted right away by Ken Steen. We explained to Ken what we were looking My Husband and I walked in Newark Toyota World a week ago Saturday and was greeted right away by Ken Steen. We explained to Ken what we were looking for and Ken proceeded immediately in providing suggestions to us. His suggestions assisted us in pulling together the pieces we needed to complete the process. Ken was very informative offered valuable assistance in a friendly manner. The advice and the assistance he rendered helped us to to reached the decision to purchase a 2018 Camry XLE Camry( our fourth Toyota vehicle). Regards, VThomas More

Overall great experience Î went in and was greeted right away also was offered help with removing items out of the vehicle (I had a baby with me). I then was taken inside whe Î went in and was greeted right away also was offered help with removing items out of the vehicle (I had a baby with me). I then was taken inside where I was helped by Frank DelGuercio he helped me with service documents. The baby and I waited for a rental car in the playroom a very happy Becky came to assist me with a smile on her face and was very helpful and accomadating. They brought the car right up for me and once again helped me lug all of the baby items to the car and I was on my way. It was great. More

Quick to schedule a weekend appointment. Quick checkin . Accurate cost estimate. Excellent communication by text. I would recommend this service center. I currently bring both my toyotas to Newark Toyota f . Accurate cost estimate. Excellent communication by text. I would recommend this service center. I currently bring both my toyotas to Newark Toyota for regular service! More

good service When I made the appointment on line, I asked what the service required for my car with 55k miles was going to cost me and it said $35. What a surpris When I made the appointment on line, I asked what the service required for my car with 55k miles was going to cost me and it said $35. What a surprise to find it was much, much more when I got to the dealer. Please list all the costs when asked online for the required service so people like me on a fixed income can decide what to maintain and when. Thank you. More

Professional as always This time I was created and worked with Jason Curly. He was very professional and made sure that I was informed about everything along the way. This This time I was created and worked with Jason Curly. He was very professional and made sure that I was informed about everything along the way. This is the type of service I have always had using this service center. More

Professional, polite, efficient, clean. Excellent Toyota has the very best customer service in the Newark, DE area. I have dealt with Honda and Subaru over the past 15 years but Toyota is well above Toyota has the very best customer service in the Newark, DE area. I have dealt with Honda and Subaru over the past 15 years but Toyota is well above in customer service and quality. More