Newark Toyota World

Great Service! I love my new Toyota and I love coming to get service because the employees are very kind and considerate. They always put a smile on my face! I love my new Toyota and I love coming to get service because the employees are very kind and considerate. They always put a smile on my face! More

Always a pleasure Easily scheduled appointment, courteous professionals, a free shuttle to and from while my Sienna is serviced. Car is returned clean and runs like new Easily scheduled appointment, courteous professionals, a free shuttle to and from while my Sienna is serviced. Car is returned clean and runs like new. What's not to like. I highly recommend Newark Toyota. More

Satisfied! The service staff is always courteous and pleasant in the 2 years I've been bringing my Corrolla in for service. See no reason to go elsewhere. The service staff is always courteous and pleasant in the 2 years I've been bringing my Corrolla in for service. See no reason to go elsewhere. More

I had my first service completed on my first Toyota. Service was completed in the estimated time. Service adviser was very polite and friendly. They even washed my Sienna! I was impressed! Will con Service was completed in the estimated time. Service adviser was very polite and friendly. They even washed my Sienna! I was impressed! Will continue to have my vehicle serviced at Newark Toyota World. Keep up the good work! Ron Case More

5 star experience! As usual, Newark Toyota and Jason Curley provided quality service that met my (high!) expectations. Jason called to make sure he understood the issue As usual, Newark Toyota and Jason Curley provided quality service that met my (high!) expectations. Jason called to make sure he understood the issue I was experiencing and regularly communicated status with me. I recommend Newark Toyota service. More

Willing to negotiate a fair price for tires Bill Chaffee earned my respect as a Toyota representive willing to go the extra mile for the customer. This kind of service is what keeps me going ba Bill Chaffee earned my respect as a Toyota representive willing to go the extra mile for the customer. This kind of service is what keeps me going back to Newark Toyota World. More

Great Service We were invited to stop in to test-drive a Rav4 that Karen Avallone knew we were looking for. That same afternoon, drove out with a new car. Karen was We were invited to stop in to test-drive a Rav4 that Karen Avallone knew we were looking for. That same afternoon, drove out with a new car. Karen was knowledgeable and professional. She made our purchase stress-free. More

Great service I think you should hire a team of Bill Chaffees. He was fantastic and I couldn't have asked for a better service visit. We just moved to town and Ne I think you should hire a team of Bill Chaffees. He was fantastic and I couldn't have asked for a better service visit. We just moved to town and Newark Toyota did their first service on my new highlander. It was done very quickly and Bill kept me updated about everything. He even gave me some helpful hints about the area. More

Please Call Me and Let Me Know My Car Is Done or Not Done I've only been using this service center for the last year or so. Service was excellent in the beginning. I now find that I am not being called when I've only been using this service center for the last year or so. Service was excellent in the beginning. I now find that I am not being called when my car is completed (there was add'l work I wanted done that I received via text). I still wanted to talk to the service advisor. I called at 10 am and rec'd no call back. I called again at 2 and was told service advisor never received my message. the add'l work was completed but with headaches of extra phone calls that were not necessary. I wanted the add'l work done due to leaving for vacation. I was advised that I declined service when I had accepted and had proof on my cell phone. Told it's a problem that others have mentioned. Really? I ended up having to wait an extra 1/2 hour. Not a big deal, you say? Well, I dropped my vehicle off at 6:45 am and expected it to be done by 4:45 pm. I ended up waiting until 5:15. This could have been avoided had I received a return phone call. Shuttle service was excellent and on time both ways. More