Back

Newark Toyota World

Newark, DE

4.4
2,422 Reviews

230 E Cleveland Ave

Newark, DE

19711

Directions

By Type

2,422 Reviews of Newark Toyota World

August 22, 2018

Don't return phone calls! I have a problem with my new Toyota CHR. I was so blown off by service they didn't even document my visit like the Toyota help line told me they neede More

by UnhappyLS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick in service, Aaron Hickman
Aug 31, 2018 -

Newark Toyota World responded

Sorry to hear about your recent experience involving your C-HR. We reached out to Toyota on your behalf and they told us it was determined that your windshield had a stone chip which developed into a crack and therefore is not covered by the Toyota manufacturer warranty. I know this is frustrating because the vehicle only has 3,000 miles on it. Unfortunately, road hazards are not covered by any automotive warranty.

Aug 31, 2018 -

UnhappyLS123 responded

Toyota has a winsheild problem that they refuse to address. Its not only the CHR but other models as well. I had every thing printed out and no one would even look at what I brought in. I know my one sale doesn't matter to you but its a big deal to me and it will definitely be with another dealer and company next time.

August 17, 2018

5000 New car first service It was a quick one-hour ordeal, with Jason explaining all that would be done on my first appt with my new 2108 4Runner. Easy, he went over all that I More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Curley
August 15, 2018

Excellent Service My appointment was for 9 AM August 14. Luis greeted me as soon as I entered the service bay. I requested to see the door molding before it was insta More

by NancyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
August 14, 2018

Lazy salesman, don't buy if your out of state! Buying the car was easy, didnt get the best deal, but thats my fault for not shoppong around, tag transfer was a nightmare, after multipe phone calls More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ajay Bhan
August 14, 2018

Responsive I like the fact that as soon as I drive into the dealer a rep meets me to begins the process. My service rep kept me informed the entire time while I More

by dastjo18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McDaid
August 14, 2018

Quick and informative They were very informative and able to explain to me all the work that was being done on my car. They were able to answer all of my questions and were More

by elizad21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ajay Bhan, Jason Curley, Jamar Campbell
August 14, 2018

Pleasurable experience I have not worked with or visited service yet, but if it as good as my sales experience, I’m sure I will be pleased More

by Love my Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Steen
August 13, 2018

Good service friendly staff Overall good experience I would defiantly recommend buying from Newark Toyota world. This was my first buy and they were very helpful and everything w More

by Jkoksb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Gibson
August 12, 2018

Quick to schedule a weekend appointment. Quick checkin . Accurate cost estimate. Excellent communication by text. I would recommend this service center. I currently bring both my toyotas to Newark Toyota f More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McDaid
August 12, 2018

Overall great experience Î went in and was greeted right away also was offered help with removing items out of the vehicle (I had a baby with me). I then was taken inside whe More

by I3eautiful56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank DelGuercio And Becky (from car rental)
...
11
...