Newark Toyota World
Newark, DE
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2,422 Reviews of Newark Toyota World
Don't return phone calls! I have a problem with my new Toyota CHR. I was so blown off by service they didn't even document my visit like the Toyota help line told me they neede I have a problem with my new Toyota CHR. I was so blown off by service they didn't even document my visit like the Toyota help line told me they needed to do before they could do anything. No one returns my calls! This is my 2nd Toyota and my last. More
5000 New car first service It was a quick one-hour ordeal, with Jason explaining all that would be done on my first appt with my new 2108 4Runner. Easy, he went over all that I It was a quick one-hour ordeal, with Jason explaining all that would be done on my first appt with my new 2108 4Runner. Easy, he went over all that I needed to hear and got me out of there on time. He made sure that I had a car wash and no protective paper was left on the driver's mat. See you at the 10K. Valorie I More
Excellent Service My appointment was for 9 AM August 14. Luis greeted me as soon as I entered the service bay. I requested to see the door molding before it was insta My appointment was for 9 AM August 14. Luis greeted me as soon as I entered the service bay. I requested to see the door molding before it was installed. He brought the part to the waiting room and showed me the part and told me that it would take about 1 1/2 hrs before the work would be completed. Almost to the minute, Luis returned to tell me that my car was ready to go I will ask for Luis the next time I go back for service. More
Lazy salesman, don't buy if your out of state! Buying the car was easy, didnt get the best deal, but thats my fault for not shoppong around, tag transfer was a nightmare, after multipe phone calls Buying the car was easy, didnt get the best deal, but thats my fault for not shoppong around, tag transfer was a nightmare, after multipe phone calls to the salesman, I was told...in a text... "it will be easier if you handle the tags yourself". I have never had to do all the legwork when it came to buying a car. So 3 trips to the MVA, missed work and a very unhappy email/text later (that no one cared enough to respond to), I finally have a legal car on the road, no thanks to Ajay Bhan and Toyota. More
Responsive I like the fact that as soon as I drive into the dealer a rep meets me to begins the process. My service rep kept me informed the entire time while I I like the fact that as soon as I drive into the dealer a rep meets me to begins the process. My service rep kept me informed the entire time while I waited for my 35,000 mile service. I had a 9;20 appointment and my visit lasted till 11:20, I wish there was a way to begin service as soon as you arrive as a customer, it is much more convenient to wait rather than dropping off my vehicle. Servicing at this age of the vehicle is very limited and should not take 3 hours. The entire staff id friendly and engaging and I would reccommend this facility to others that I know. More
Quick and informative They were very informative and able to explain to me all the work that was being done on my car. They were able to answer all of my questions and were They were very informative and able to explain to me all the work that was being done on my car. They were able to answer all of my questions and were able to do so efficiently. They were pretty busy that day but still were able to get me in and out. More
Pleasurable experience I have not worked with or visited service yet, but if it as good as my sales experience, I’m sure I will be pleased I have not worked with or visited service yet, but if it as good as my sales experience, I’m sure I will be pleased More
Good service friendly staff Overall good experience I would defiantly recommend buying from Newark Toyota world. This was my first buy and they were very helpful and everything w Overall good experience I would defiantly recommend buying from Newark Toyota world. This was my first buy and they were very helpful and everything went smoothly. Thanks Neil for coming back to the dealership after you shift to close the deal More
Quick to schedule a weekend appointment. Quick checkin . Accurate cost estimate. Excellent communication by text. I would recommend this service center. I currently bring both my toyotas to Newark Toyota f . Accurate cost estimate. Excellent communication by text. I would recommend this service center. I currently bring both my toyotas to Newark Toyota for regular service! More
Overall great experience Î went in and was greeted right away also was offered help with removing items out of the vehicle (I had a baby with me). I then was taken inside whe Î went in and was greeted right away also was offered help with removing items out of the vehicle (I had a baby with me). I then was taken inside where I was helped by Frank DelGuercio he helped me with service documents. The baby and I waited for a rental car in the playroom a very happy Becky came to assist me with a smile on her face and was very helpful and accomadating. They brought the car right up for me and once again helped me lug all of the baby items to the car and I was on my way. It was great. More