Newark Toyota World

Willing to negotiate a fair price for tires Bill Chaffee earned my respect as a Toyota representive willing to go the extra mile for the customer. This kind of service is what keeps me going ba Bill Chaffee earned my respect as a Toyota representive willing to go the extra mile for the customer. This kind of service is what keeps me going back to Newark Toyota World. More

Great Service We were invited to stop in to test-drive a Rav4 that Karen Avallone knew we were looking for. That same afternoon, drove out with a new car. Karen was We were invited to stop in to test-drive a Rav4 that Karen Avallone knew we were looking for. That same afternoon, drove out with a new car. Karen was knowledgeable and professional. She made our purchase stress-free. More

Great service I think you should hire a team of Bill Chaffees. He was fantastic and I couldn't have asked for a better service visit. We just moved to town and Ne I think you should hire a team of Bill Chaffees. He was fantastic and I couldn't have asked for a better service visit. We just moved to town and Newark Toyota did their first service on my new highlander. It was done very quickly and Bill kept me updated about everything. He even gave me some helpful hints about the area. More

Please Call Me and Let Me Know My Car Is Done or Not Done I've only been using this service center for the last year or so. Service was excellent in the beginning. I now find that I am not being called when I've only been using this service center for the last year or so. Service was excellent in the beginning. I now find that I am not being called when my car is completed (there was add'l work I wanted done that I received via text). I still wanted to talk to the service advisor. I called at 10 am and rec'd no call back. I called again at 2 and was told service advisor never received my message. the add'l work was completed but with headaches of extra phone calls that were not necessary. I wanted the add'l work done due to leaving for vacation. I was advised that I declined service when I had accepted and had proof on my cell phone. Told it's a problem that others have mentioned. Really? I ended up having to wait an extra 1/2 hour. Not a big deal, you say? Well, I dropped my vehicle off at 6:45 am and expected it to be done by 4:45 pm. I ended up waiting until 5:15. This could have been avoided had I received a return phone call. Shuttle service was excellent and on time both ways. More

Excellent Service I brought my Sequoia in for service at 7AM on Saturday, the 25th.....needed to have it returned by 10AM....all service was completed AHEAD of schedule I brought my Sequoia in for service at 7AM on Saturday, the 25th.....needed to have it returned by 10AM....all service was completed AHEAD of schedule!!!!! Thank you Cheryl for accommodating my request!!!!! More

professional and dependable Took my Prius in for new tires. Brian McDaid was helpful on the phone getting prices and recommendation. He handled the intake. Car was done on time. Took my Prius in for new tires. Brian McDaid was helpful on the phone getting prices and recommendation. He handled the intake. Car was done on time. Never used the shuttle but I guess its a nice option. When I came to pick up and pay, Matt walked me out to the car and answered my questions about pressure for front vs back. Payment and check-out was quicker than it used to be. Newark Toyota has always been able to accommodate our request for scheduling work a day or two ahead. My only criticism is that whenever I bring it in for planned PM (70K, 80K etc) the bill is always ALOT more than I am expected. They always find some rather pricey filters or adjustments that are needed. More

2018 Corolla IM This is my 4th car with Newark Toyota world. Mark Barto is phenomenal with getting you what you want and need in a reliable vehicle. My family has b This is my 4th car with Newark Toyota world. Mark Barto is phenomenal with getting you what you want and need in a reliable vehicle. My family has been only been going to Mark for about 5 or more years. We wouldn’t trust anyone else other than Mark and Newark Toyota world. It’s an excellent and fast experience everytime! More

First service to my new Toyota Corola 2018 My appt. was at 9.00 and the service begin as soon as I arrived there. My wait time just 1 hour to install the splash guard to my Toyota Corolla 2018. My appt. was at 9.00 and the service begin as soon as I arrived there. My wait time just 1 hour to install the splash guard to my Toyota Corolla 2018. Excellent service. More

1st service Very friendly over the phone and explanatory. Advised the best time of day to get in and out for service. Service team took the time to ensure my Son Very friendly over the phone and explanatory. Advised the best time of day to get in and out for service. Service team took the time to ensure my Son and I were settled in ok and had everything we needed. Bill was awesome. Car was done quickly. It’s too bad the sales team will receive a 1 star from me and I had to buy elsewhere. Potential to be a better dealership all around in the future More

Camry purchase JJ was very professional and had very informative knowledge on the car prior to my purchase. He has a promising career ahead! I look forward to my par JJ was very professional and had very informative knowledge on the car prior to my purchase. He has a promising career ahead! I look forward to my partnership with Toyota world of newark More