New Country Lexus of Latham

Service with a smile I was looking for a late model used Lexus for a few months. Aby was very patient and always prompt when answering my emails. He was very polite and I was looking for a late model used Lexus for a few months. Aby was very patient and always prompt when answering my emails. He was very polite and provided excellent customer service. More

Great Service! Aby (Abraham) is a wonderful salesman who makes the leasing a experience very comfortable and easy. His warm personality and caring manner ensure tha Aby (Abraham) is a wonderful salesman who makes the leasing a experience very comfortable and easy. His warm personality and caring manner ensure that any questions you may have will be answered fully and that you will get the best deal possible. I'm very happy that he was the person with whom I worked to secure my new Lexus. More

Absolutley amazing Wonderful service, great people, and so much respect! I appreciate all of their help and cooperation. They did such an awesome job especially with fin Wonderful service, great people, and so much respect! I appreciate all of their help and cooperation. They did such an awesome job especially with finding the right vehicle that I wanted and not just something to sell off the lot! Thank you so much! More

Excellent Service! From the time my wife and I entered the dealership's service department we were treated extremely well. Paul Tonic dealt with my wife and I and made u From the time my wife and I entered the dealership's service department we were treated extremely well. Paul Tonic dealt with my wife and I and made us feel comfortable and very confident that our 2017 Lexus would be in good hands. It was without a doubt, the best experience we have ever had in any automobile service department during our forty-eight years of marriage. Very impressive, and professional throughout our visit. Our car was serviced (oil change, etc.) and cleaned inside and outside I highly recommend New Country Lexus without any reservations! It is definitely a first class operation! More

Very satisfied with the service I received from Aby. Aby was very responsive to all my requests. He was kind, thorough, and very professional! He is really a nice young man! Excellent service overall! Aby was very responsive to all my requests. He was kind, thorough, and very professional! He is really a nice young man! Excellent service overall! More

Outstanding experience I have bought many new and used cars cars in my lifetime and I have never had a better experience. It can be stressful when car buying and many dealer I have bought many new and used cars cars in my lifetime and I have never had a better experience. It can be stressful when car buying and many dealerships and salesmen can be overly aggressive during the process. Abraham made me feel like I mattered, not the other way around. I bought a used Honda crv and I was treated just like someone buying one of your much more expensive luxury cars. Abraham even came in on his day off so that I could get my car when I wanted it. There aren't enough words of gratitude that I could use to express how well I was treated. I absolutely would and will refer anyone I know to Abraham and New Counnry Lexus. More

Satisfied customer..proud to be a Lexus owner!!! Purchased a "pre-owned" vehicle that had some obvious issues. After voicing my concerns, every step was taken to resolve each and every one of thes Purchased a "pre-owned" vehicle that had some obvious issues. After voicing my concerns, every step was taken to resolve each and every one of these issues. I am truly grateful to those who took the time to assure that I would leave their dealership a "happy, satisfied customer"!. I love my Lexus!! More

Very Professional, Accommodating & a Tremendous Experience! I was helping my Dad look for a new car and New Country Lexus of Latham is by far the best experience we have ever had with any car dealerships. Aby I was helping my Dad look for a new car and New Country Lexus of Latham is by far the best experience we have ever had with any car dealerships. Aby Babu was our salesman and he was a joy to work with. He listened to what we were looking for and helped us get the exact options we wanted. Aby was very attentive, patient and did not pressure us on buying the car. He is a true asset to the company. We also worked with Craig the manager who was very professional and pleasant. The day our car came in Aby again coordinated us to meet with Ahsan Memon he too was very polite, explained everything thoroughly to us and made our Lexus experience very enjoyable. After we got through all the paper work we meet with a representative that walked us through all the options in the car. He too was extremely professional and pleasant. We would highly recommend New Country Lexus of Latham. The team is tremendous. The customer service is exceptional and we love the car! Everyone was extremely friendly. Thank you all!! More

Top of the line dealer experience We have purchased many cars throughout our lives. We are both in the car business. Our experience with Aby, as well as Craig at New Country was great We have purchased many cars throughout our lives. We are both in the car business. Our experience with Aby, as well as Craig at New Country was great. Neither were pushy, It was very relaxed, pleasurable time at their dealership. Thank you guys for a great car. We will definitely be back. More

A role model experience! I've dealt with many car dealerships over the years, but New Country Lexus of Latham is clearly among the best. Friendly and professional staff couple I've dealt with many car dealerships over the years, but New Country Lexus of Latham is clearly among the best. Friendly and professional staff coupled with a determination to exceed its customer's expectations made this a unique experience for me. Every request of mine was willingly met, and the price I paid for the car was lower than any other dealership. Aby Babu was my sales contact. He was relatively new to the business but I couldn't ask for a more responsive and "aim to please" individual. He far exceeded my expectations, and I see a bright future for him. More