New Country Lexus of Latham

Very good experience!! Although I didn't get the interest rate I would have preferred (with no fault of these guys, I admit), they tried very hard to get the rate down. So a Although I didn't get the interest rate I would have preferred (with no fault of these guys, I admit), they tried very hard to get the rate down. So at least I have to give them kudos for trying. Aby got me a very good deal on an excellent car (an Acura TL 2012). The Finance Manager Lee was also attentive and he was patient, polite and professional. Very happy with these guys. Aby is excellent and is a wonderful asset. I hope someday he'll be the manager at one of these dealerships because his interpersonal skills and depth of knowledge is absolutely amazing. More

Great Cars and Great Employees Everyone at New Country Lexus was friendly, courteous, and helpful. I came back several times as I was selecting a car. Aby Babu was patient and rea Everyone at New Country Lexus was friendly, courteous, and helpful. I came back several times as I was selecting a car. Aby Babu was patient and really helped me determine the right car for me. He took care of every detail and made the purchase a stress-free experience. More

outstanding customer service by salesperson Any Babu Any Babu was the most attentive and thorough sales consultant we have ever worked with.His communication and follow through was exceptional and he spe Any Babu was the most attentive and thorough sales consultant we have ever worked with.His communication and follow through was exceptional and he spent considerable time with us on our first visit and over one hour with me on the day I picked up my vehicle teaching me about the operating features of the car.We have purchased only Acura's since 1988 (8 total) and I came to your dealership only to comparison shop, having no intention to buy a vehicle.Based on the quality of my RX 350 and Aby's customer service, we now own a Lexus and won't hesitate to return to New Country for our next car and to recommend you to our friends.Thank you! More

NX 200x Abraham went out of his way to find my red new NX 200. He did a very thorough job explaining all the car's features. Abraham went out of his way to find my red new NX 200. He did a very thorough job explaining all the car's features. More

Great overall experience. Everyone was helpful! Everything is well organized and everyone is super friendly. The dealer was beyond generous with everything and walked me through everything I needed Everything is well organized and everyone is super friendly. The dealer was beyond generous with everything and walked me through everything I needed to know about my new car. More

Great Sales and Delivery Team We had a great experience our with our second purchase from New country Lexus. Murad (our salesman) and Jared were awesome. They got us into the car w We had a great experience our with our second purchase from New country Lexus. Murad (our salesman) and Jared were awesome. They got us into the car we wanted and it was a great e pierence. They keep in touch with you the whole process, and even cater to your needs and wants. I couldn't have asked for a better buying experience. The technology and delivery specialist, I believe Emily(?) was amazing. She knew more about the car then I would have ever learned from reading anything. They even put things in for you, and set things up. Their team is amazing and I would recommend them for any purchase. Not to mention they took the anxiety and stress away and put in some humor!! More

Beyond Thrilled This is my fourth Lexus I have purchased, however the first time working with Abraham (salesperson) and the Latham Dealership. Both were incredible!! This is my fourth Lexus I have purchased, however the first time working with Abraham (salesperson) and the Latham Dealership. Both were incredible!! I live 3.5 hours away, so it was important to me to have everything in order before actually coming into the dealership. Abraham was very attentive and learned quickly my preference in communication (texting). He also found the exact car I wanted, it was out of state and not a easy find. He will go above and beyond for you!! The sales management were also outstanding. They had all of our paperwork ready for us to sign (my partner also purchased another Lexus). Very knowledgeable about the extra protection plans and rebates. They were very mindful of our time and appreciated that we traveled the distance. Again, fourth Lexus, fourth dealership, now I'm a New Country Lexus of Latham customer for life!!! More

Noah loves you! Just bought my FC Lexus there. Great service from Aby and my puppy Noah loved everyone and all the attention he got! See you soon, Angela and Noah Just bought my FC Lexus there. Great service from Aby and my puppy Noah loved everyone and all the attention he got! See you soon, Angela and Noah More

Absolute pleasure and handled very professionally. Abraham Babu did a wonderful job presenting the vehicle verbally while I did my test drive and did his best to keep within our budgeted request. We di Abraham Babu did a wonderful job presenting the vehicle verbally while I did my test drive and did his best to keep within our budgeted request. We did realize that in three years pricing has changed along with features so expected a price increase. This is my fourth Lexus 350 RX and I absolutely love the vehicle. I was thoroughly satisfied with the overview process from Emily Namer Delivery/technology specialist on all newly designed features also. All in all as stated above I once again am thoroughly satisfied. Donna and William (Tom) Bird. More

Best experience ever! From start to finish doing business here was a pleasure. Highly recommend and will gladly do business here again. Would not hesitate to refer friends From start to finish doing business here was a pleasure. Highly recommend and will gladly do business here again. Would not hesitate to refer friends and family. More