New Country Lexus of Latham

Cidalia was a pleasure to work with. She made buying a certified Lexus a great experience. I honestly have never purchased a car faster that in my dealing w was a pleasure to work with. She made buying a certified Lexus a great experience. I honestly have never purchased a car faster that in my dealing with Cidalia and New Country. The car was ready when promised and delivery of the vehicle was great. More

Cidalia Dealing with Cidalia was a great experience. She is very personable and knowledgeable about the cars. She was very accommodating, coming in on her da Dealing with Cidalia was a great experience. She is very personable and knowledgeable about the cars. She was very accommodating, coming in on her day off to let us test drive a vehicle. Very high energy and followed through on all her promises and quickly resolved finding my husband's glasses that were left in the trade in. We highly recommend her. We actually had fun buying a car for once! More

Cidilia was very attentive and answered all my questions. She also printed multiple pieces of information regarding the car which was very helpful. She needs was very attentive and answered all my questions. She also printed multiple pieces of information regarding the car which was very helpful. She needs a printer near her desk as she kept walking away to get the printouts. Followed up without harassing me and continued to work together until a deal was made. Very friendly and personable experience, the way buying a car should be. More

Excellent experience It is my first Lexus and I truly love that car. A few words to describe my experience at dealership are: amazing car, sales person Cidalia, service a It is my first Lexus and I truly love that car. A few words to describe my experience at dealership are: amazing car, sales person Cidalia, service all of it was amazing. Entire dealership one of the best, try them and you will agree with me. More

Fast and pleasurable experience Buying a car from new country lexus is always a pleasure. Working with Cidalia Mill ham was great. She is extremely knowledgeable and very kind. Every Buying a car from new country lexus is always a pleasure. Working with Cidalia Mill ham was great. She is extremely knowledgeable and very kind. Every thing went extremely fast and efficient. More

Quick and Very Friendly!! Mrs Millham was a Very Friendly and Highly motivated sales person as well as the other personnel we met .The atmosphere was nice & clean. I especially Mrs Millham was a Very Friendly and Highly motivated sales person as well as the other personnel we met .The atmosphere was nice & clean. I especially like the free 90 mile transportation service if ever needed. Love the car thus far. Thank you ~ The Meades More

Very happy customer The best car buying experience. Cidalia always gets back when you have question/s. She tries to negotiate for us. She listens. She's the best. The best car buying experience. Cidalia always gets back when you have question/s. She tries to negotiate for us. She listens. She's the best. More

Helped in a pinch! My last car an Audi, the motor blew! I am in sales and needed a car right away. I meet with Cedalia and she narrowed my search down to a few vehicles My last car an Audi, the motor blew! I am in sales and needed a car right away. I meet with Cedalia and she narrowed my search down to a few vehicles she thought I may like. I picked the one I loved and within two days I was driving to my next appointment. She kept me informed throughout the process and was by my side every step of the way. The other employees throughout my transaction were kind and attentive. More

Great Car Buying Experience I hate buying cars and the whole process. I purchased a car from New Country about 5 years ago and did not have a positive experience. I went in thi I hate buying cars and the whole process. I purchased a car from New Country about 5 years ago and did not have a positive experience. I went in this time with the thought that if things hadn't changed they would never get my business again. There has been a lot of turnover and the changes are all positives ones. Cidalia and Jared both took the time to listen to my concerns about my prior experiences and assured me this time around would be different. Every employee I met from delivery specialist to the sales to the General Manager was friendly and professional. The first time I was there I was made to feel like I didn't belong. This was certainly not the case now. This experience was more than just buying a car and a transaction taking place. The staff was welcoming and treated me like much more than a deal they just made. More

My 2016 RX350 F Sport Everyone at the dealership was very friendly and professional. The whole buying process was easy and no sales pressure was applied at any time. Also Everyone at the dealership was very friendly and professional. The whole buying process was easy and no sales pressure was applied at any time. Also, everyone valued my time and worked around my schedule . More