New Country Lexus of Latham

EXCELLENT I HAD A GREAT EXPERIENCE WITH THE SALES PERSON, CIDALIA, SHE WAS COURTEOUS AND THOROUGH AND RETURNED CALLS PROMPTLY, PREPARED ALL THE SALES INFO QUICK I HAD A GREAT EXPERIENCE WITH THE SALES PERSON, CIDALIA, SHE WAS COURTEOUS AND THOROUGH AND RETURNED CALLS PROMPTLY, PREPARED ALL THE SALES INFO QUICKLY, WOULD RECOMMEND THIS DEALERSHIP. More

Service experience. We had our RX350 in for a problem with the res+ remote starter. From the GM Jared Wilson, to our service writer Nick and the auto technician Billy the We had our RX350 in for a problem with the res+ remote starter. From the GM Jared Wilson, to our service writer Nick and the auto technician Billy they all went above and beyond to get to the bottom of what was causing the problem. When I arrived Nick got all the info and got the car right in to Billy. Billy checked the vehicle out and could not locate the problem so he called lexus. He went thru all the steps that the technical information support system asked him to do and at the end they told him that he would have to contact Japan for more info. He put a call into the engineering staff in Japan. He got in contact with an engineer and after explaining the prpblem he was advised to change the remote starter ECU. The ECU was ordered. I brought the car back a couple days later and again Nick got the vehicle right in to Billy and within an hour the part was replaced and the problem was fixed and the remote starter was working properly and has continued to work fine. Because of the way the whole staff from the management, sales and service take care of business that is why we continue to buy cars there and would recommend the dealer to anyone. More

Cidalia treats you like family! I came across the vehicle that I wanted through an online search and once I was put in touch with Cidalia I was made to feel like family. This was not I came across the vehicle that I wanted through an online search and once I was put in touch with Cidalia I was made to feel like family. This was not just an initial impression! This approach was carried through the duration of the process. I would recommend ANYONE to go with New Country Lexus of Latham! Thanks Cidalia! More

It was a pleasure working with Cidalia Cidalia was able to get me the car that I wanted for the price I needed. It was such a pleasure doing business with her. Cidalia was able to get me the car that I wanted for the price I needed. It was such a pleasure doing business with her. More

Ask for Cidalia Cidalia found me the car of my dreams and got the price I needed. She staying in touch with me throughout the process. Great service! Cidalia found me the car of my dreams and got the price I needed. She staying in touch with me throughout the process. Great service! More

Great place to do business with. Cidalia was nice to work with and was able to meet our needs. The finance man was great and the technician who showed us the automobiles features was Cidalia was nice to work with and was able to meet our needs. The finance man was great and the technician who showed us the automobiles features was fantastic! More

Friendly, Courteous, Knowledgeable Cidalia from the start conveyed a warm genuine concern for my needs.Offering an outstanding knowledge of the vehicle,truly making this purchase extrem Cidalia from the start conveyed a warm genuine concern for my needs.Offering an outstanding knowledge of the vehicle,truly making this purchase extremely enjoyable. She expedited the process and I couldn't be more satisfied. Great job! More

Great ease in purchasing a new vehicle. Most enjoyable experience in leasing a new vehicle. Cidalia was extremely efficient in every aspect of the experience. No hassle and complete satisf Most enjoyable experience in leasing a new vehicle. Cidalia was extremely efficient in every aspect of the experience. No hassle and complete satisfaction. Enjoyed her personality and knowledge and expediency. More

Review of Cidalia Millham Cidalia was great to deal with. She was very responsive to our questions and concerns and was constantly in touch with us during our transaction. I wo Cidalia was great to deal with. She was very responsive to our questions and concerns and was constantly in touch with us during our transaction. I would highly recommend Cidalia at this dealership. More

Attentive and helpful in all ways Cidalia informed me about various aspects of different models and answered all of my questions. She did everything she could to please me. I am pleas Cidalia informed me about various aspects of different models and answered all of my questions. She did everything she could to please me. I am pleased More