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New Brighton Ford - Service Center

New Brighton, MN

4.6
229 Reviews

229 Reviews of New Brighton Ford - Service Center

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April 21, 2025

The service was excellent and well done. The person who helped me gave me good information, answered my questions, and did not push supplementary products on me. The waiting was comfortable, More

by JOHLUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the people's names who worked with me. They are all 5 star
April 19, 2025

Fantastic experience from scheduling to pickup — will return again when next service needs arise. Thank you! More

by djmcmillan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Call this was excellent when I wanted to schedule my appt.
April 18, 2025

Had what I wanted at the price I wanted. Easy to work with. Trustworthy. Truck is awesome!! Highly recommend Brad Arnold for your salesperson . More

by jhib53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I love your valet service. It makes everything easier! Service has always been good . Highly recommend More

by KPADESIGN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I brought in a newer vehicle this trip. As always the same great service. Pick up and delivery is a game changer More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

They do what they are supposed to do. Take the car on time and preform the service in a timely manner. Price is comparable to other dealers More

by engine3153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 01, 2025

sales and finance personnel very good and timely follow up, and they took the initiative to see if any rebates were available More

by scottp3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The service department did a very very great job repairing my automobile i a timely manor. More

by daveols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Had a wonderful experience with this service department. They sent a person out to pick up my vehicle and then return after work was completed. More

by Smebaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Brent and team have always made sure us and our vehicles received top-notch service and prioritized clear and concise communications! Even if you didn't buy your vehicle from their dealership, I would highl More

by crhollenback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.