229 Reviews of New Brighton Ford - Service Center
From Calinthia setting the appointment; pick up and delivery is tremendous to David keeping me up to date on the work. Awesome experience delivery is tremendous to David keeping me up to date on the work. Awesome experience More
It’s always a challenge when booking a service request online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I tried their pick up service and they sent me reminders saying they would see me when I dropped off the vehicle even though I had booked pick up and had other confirmation that it was a drop off. Had to call their service appointment office but never received a call back a week later. Had to call them again to get it straightened out. Pick up employees were nice and courteous and took pics of the car on pick up and drop off. More
I will be a customer of New Brighton Ford for life and wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe eas wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe easier when I have car issues (which have been quite minor) as I trust them implicitly. I know they will always have my better interests in mind! Thanks to their expertise, my vehicle still feels like it’s brand new! So… look no further than New Brighton Ford for your new car purchase as well as your continued maintenance when it comes time. I am always treated with the utmost respect and HIGHLY RECOMMEND their services!!! Customer Service Rating: SUPERIOR! More
Thank you for all your help Brad! You made the process easy and quick when I was in serious need of a new vehicle. You made the process easy and quick when I was in serious need of a new vehicle. More
Good experience good price great van. Friendly and knowledgeable staff quick and easy service well pleased. Friendly and knowledgeable staff quick and easy service well pleased. More
Everyone was great! Thank you to John and Dan for making my experience a success. Thank you to John and Dan for making my experience a success. More
I PURCHASED MY MUSTANG FROM THEM. I HAVE HAD ALL SERVICES DONE BY THEM. I HAVE HAD ABSOLUTELY NO PROBLEMS. NEW BRIGHTON FORD KEEPS MY MUSTANG GT RUNNING PERFECTLY. I HAVE HAD ALL SERVICES DONE BY THEM. I HAVE HAD ABSOLUTELY NO PROBLEMS. NEW BRIGHTON FORD KEEPS MY MUSTANG GT RUNNING PERFECTLY. More
It was good, I always wonder why the service counter never has the same person though. No matter how many times we have been there through the years or even the week, there is always someone new to get never has the same person though. No matter how many times we have been there through the years or even the week, there is always someone new to get use to helping us. So all we can rate the garage is fair to good. More
Fantastic experience--- Pick up and delivery makes my life easier. Thanks to everyone there. Also have a new truck on order life easier. Thanks to everyone there. Also have a new truck on order More
Orlando was pleasant. However, I brought my vehicle in because the check engine light came on. The day after I brought it home, the light came back on. Also, I asked for a However, I brought my vehicle in because the check engine light came on. The day after I brought it home, the light came back on. Also, I asked for a copy of the invoice from 3/17 and did not get one. More