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New Brighton Ford - Service Center

New Brighton, MN

4.6
229 Reviews

229 Reviews of New Brighton Ford - Service Center

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May 08, 2025

From Calinthia setting the appointment; pick up and delivery is tremendous to David keeping me up to date on the work. Awesome experience More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

It’s always a challenge when booking a service request online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I More

by taalgaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Wahl
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

I will be a customer of New Brighton Ford for life and wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe eas More

by jmborgerding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Thank you for all your help Brad! You made the process easy and quick when I was in serious need of a new vehicle. More

by todd89
Recommend Dealer
Yes
Employees Worked With
Brad Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Good experience good price great van. Friendly and knowledgeable staff quick and easy service well pleased. More

by JENTLAV6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Yarbrough
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Everyone was great! Thank you to John and Dan for making my experience a success. More

by jen.krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

I PURCHASED MY MUSTANG FROM THEM. I HAVE HAD ALL SERVICES DONE BY THEM. I HAVE HAD ABSOLUTELY NO PROBLEMS. NEW BRIGHTON FORD KEEPS MY MUSTANG GT RUNNING PERFECTLY. More

by abnerscott11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Wade, Jacob Carlson
April 24, 2025

It was good, I always wonder why the service counter never has the same person though. No matter how many times we have been there through the years or even the week, there is always someone new to get More

by kkruse6741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
April 24, 2025

Fantastic experience--- Pick up and delivery makes my life easier. Thanks to everyone there. Also have a new truck on order More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Orlando was pleasant. However, I brought my vehicle in because the check engine light came on. The day after I brought it home, the light came back on. Also, I asked for a More

by Jay T McNamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
3.0
This rating includes all reviews, with more weight given to recent reviews.
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