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New Brighton Ford
New Brighton, MN
309 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 309 reviews
December 06, 2024
Quicklube service was great as usual, I've always been happy with them. This review is for the poor customer service I received from New Brighton Ford service department. I brought in my 2020 Ranger (46K happy with them. This review is for the poor customer service I received from New Brighton Ford service department. I brought in my 2020 Ranger (46K miles, purcased new from New Brighton Ford) and asked one of the service desk guys (didn't catch his name) to look at some bad corrosion on the roof rails. It is made from poor quality aluminum and has clearly been deteriorating for a long time under the paint, the paint had just fallen off a few days prior. He was uninterested in helping since I'm passed the 36K warranty and before he even looked at it, he told me that since I just noticed it now there was nothing that they would do about it. Ford online customer service mentioned that it might be covered under the 5 year warranty against corrosion, but New Brighton didn't even entertain that option, they just gave me an estimate of $1815 to replace 2 parts made from low-grade materials. New Brighton Ford seems to be only interested in helping out customers before the sale, I guess we won't be repeat customers. More
by adamcos
Verified CustomerEmployees Worked With
December 05, 2024
Jack Hackman and the other that help on my car are amazing and I couldn’t be more grateful amazing and I couldn’t be more grateful More
by HAILEE.SUCHIER8
December 04, 2024
Good job. I do not want to fill out this section. I do not want to fill out this section. I do not want to fill out this section. I do not want to fill out this section. More
by twkdewell
Employees Worked With
December 03, 2024
Wonderful service, on time with everything. Vehicle was throughly inspected and notified with me if I need repairs right away or in the future Vehicle was throughly inspected and notified with me if I need repairs right away or in the future More
by NMOOTEE
Employees Worked With
November 29, 2024
Personable service. Honest and transparent purchasing process. This dealership provided better incentives and discounts than all others. Honest and transparent purchasing process. This dealership provided better incentives and discounts than all others. More
by brian@brianweberdds.com
November 25, 2024
Orlando in service rocks! Very helpful with all details, especially when complicated and needing direct contact with your well experienced technicians. All are overdue for a Very helpful with all details, especially when complicated and needing direct contact with your well experienced technicians. All are overdue for a free lunch and a raise in salary. Thank you O, Jason More
by Jason
Employees Worked With
orlando
November 25, 2024
Great and timely service. Easy to schedule and I love having it done at my house. The technician was friendly and loved our dog! Easy to schedule and I love having it done at my house. The technician was friendly and loved our dog! More
by Gpengen
Employees Worked With
November 23, 2024
Found my dream truck. Great people to work with. Would recommend to others. Friendly staff Great people to work with. Would recommend to others. Friendly staff More
by ginimoucha
November 22, 2024
Great communication, fast service. All around support was amazing. I would recommend New Brighton Ford for service. All around support was amazing. I would recommend New Brighton Ford for service. More
by dave@smc7.COM
Employees Worked With
