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New Brighton Ford
New Brighton, MN
425 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 425 reviews
November 17, 2025
Orlando was responsive when I called and left a message. Called me back got me in and took great care of me. Called me back got me in and took great care of me. More
by brandon@fuainsurance.com
Verified CustomerEmployees Worked With
November 13, 2025
They were friendly and helpful. And my mechanic kept me in the loop the entire time I waited. Best part, I was quoted and 1hr15 at most, but I was out in 40mins. And my mechanic kept me in the loop the entire time I waited. Best part, I was quoted and 1hr15 at most, but I was out in 40mins. More
by MARTINGONAVY
Employees Worked With
November 13, 2025
At first they got me a used part though I ordered a new one. They said that the other location sent them the part, finger pointing. Quite disappointing but the part guy, Mark, took care of it. one. They said that the other location sent them the part, finger pointing. Quite disappointing but the part guy, Mark, took care of it. More
by jhlimb0
Employees Worked With
Mark
November 13, 2025
We came from out of town, but felt very comfortable with the experience we had through the entire process of purchase! They went out of their way to accommodate our schedule. the experience we had through the entire process of purchase! They went out of their way to accommodate our schedule. More
by jason@mcspc.net
November 12, 2025
I'm being sent too many of these surveys from you. Please reduce the amount of them. Please reduce the amount of them. More
by zwieste
November 11, 2025
They were easy to work with and went out of their way to make sure I had a positive experience. make sure I had a positive experience. More
by jpsmude
November 04, 2025
Caught a half shaft issue in time to repair, not replace. Sharp tech, great service. Sharp tech, great service. More
by swschrad
Employees Worked With
November 03, 2025
Very good customer service. Answered all my questions in terms I could understand even if they didn't necessarily pretain to their dealership. Very helpful. Answered all my questions in terms I could understand even if they didn't necessarily pretain to their dealership. Very helpful. More
by gmlaugh5698
October 31, 2025
Working with David was great. He always put safety features at the forefront and knew how important that was while shopping for a car for our new teen driver. He always put safety features at the forefront and knew how important that was while shopping for a car for our new teen driver. More
by litmanfamily
Employees Worked With
October 23, 2025
Very good customer service and attention to detail. Honest about not finding anything wrong with our 2014 Escape. Had to wait a bit long for having an appointment but the service writer did apologize f Honest about not finding anything wrong with our 2014 Escape. Had to wait a bit long for having an appointment but the service writer did apologize for the wait. More
by pcpentz978
Employees Worked With
Don’t remember sorry.
