National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your fantastic experience at National Automotive Group! We're thrilled to hear that you received excellent customer service from our specialists and that our team provided fast and reliable service. At National Automotive Group, we take great pride in delivering top-notch service to all our customers, and we're delighted that we could exceed your expectations. Your satisfaction is our ultimate goal, and we're honored that you've chosen to trust us with your automotive needs. We truly appreciate your kind words and your loyalty. We look forward to serving you again in the future and continuing to provide you with exceptional service.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience at National Automotive Group. We greatly appreciate your five-star review and are thrilled to hear that our team provided you with helpful assistance and excellent customer service. Ensuring the satisfaction of our customers is our top priority, and we're delighted that we were able to promptly schedule your recall service and order the necessary parts for future maintenance. Providing efficient and reliable service is fundamental to our commitment to excellence, and we're glad to have met your expectations. Your kind words about our service center mean a lot to us, and we will continue to strive for excellence in everything we do. Thank you for choosing National Automotive Group for your automotive needs, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your recent experience at National Automotive Group. We are delighted to receive your positive review and to learn that we were able to accommodate your same-day service request efficiently. Ensuring that our customers receive prompt and convenient service is one of our top priorities, and we're thrilled that your vehicle was taken back for routine maintenance upon your arrival promptly. We appreciate your feedback regarding the check-in process. Your suggestion for utilizing text SMS check-in is invaluable, and we will certainly take it into consideration as we strive to enhance our customer experience further. Our aim is to continually improve our services to better meet the needs and preferences of our valued customers like you. Thank you once again for choosing National Automotive Group for your automotive service needs. We truly value your patronage and feedback. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out to us.

National Dodge Chrysler Jeep Ram responded

Thank you immensely for taking the time to share your recent experience at National Automotive Group. We are elated to hear that your visit to our dealership exceeded your expectations and that you found our team to be exceptionally friendly. At National Automotive Group, we strive to create a welcoming environment for all our customers, and it brings us immense joy to know that you felt greeted and appreciated by our staff. Your recognition of the warm welcomes from multiple team members truly validates our commitment to providing outstanding customer service at every touchpoint. We understand the importance of your time, especially when waiting for service, and we're delighted to learn that your wait was comfortable and enjoyable in our customer lounge. Your satisfaction is our top priority, and we're thrilled that you found our facilities accommodating. Your glowing feedback serves as motivation for our entire team to continue delivering exceptional service to all our valued customers. We genuinely appreciate your patronage and your kind words, and we look forward to serving you again in the future. Should you have any further questions or require assistance, please don't hesitate to reach out. Thank you once again for choosing National Automotive Group.

National Dodge Chrysler Jeep Ram responded

Thank you sincerely for taking the time to share your wonderful experience at National Automotive Group. We're thrilled to hear that your car-buying journey with us was smooth, hassle-free, and ultimately satisfying. Our team at National Automotive Group takes great pride in providing a seamless and transparent purchasing process for our customers, and we're delighted to know that we succeeded in delivering just that for you. Jerome is indeed a valued member of our team, and we will make sure to pass along your appreciation for his exceptional assistance. Your satisfaction is of paramount importance to us, and it's incredibly gratifying to receive such positive feedback. We understand that buying a car can be a significant decision, and we're thrilled that we could make the experience stress-free for you. Thank you once again for choosing National Automotive Group for your automotive needs. We truly appreciate your patronage, and we look forward to serving you for many years to come. Should you ever need further assistance or have any questions, please don't hesitate to reach out to us.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us a 4-star review! At National Automotive Group, we are committed to providing exceptional service and products to all our valued customers, and we are delighted to hear about your positive experience with us. Your feedback is incredibly valuable to us as it helps us to continuously improve and enhance our services. We appreciate your support and trust in our team. If you have any further comments, questions, or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Once again, thank you for choosing National Automotive Group. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review of your experience at National Automotive Group! We're thrilled to hear that you were impressed with the level of service and attitude our team provided during your visit. At National Automotive Group, customer satisfaction is our top priority, and we're delighted that our team was able to assist you in achieving your automotive goals. Whether it's finding the perfect vehicle or addressing any concerns you may have had, we always strive to go above and beyond to meet our customers' needs. Your kind words motivate us to continue delivering exceptional service to each and every one of our valued customers. Thank you for choosing National Automotive Group, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us at National Automotive Group! We're thrilled to hear that you found our team to be great and that you were satisfied with the service provided. We're glad you enjoyed the refreshments and amenities we offer, including our selection of snacks, coffee, and the entertainment provided by our TV. It's our goal to create a comfortable and welcoming environment for all our customers, and we're pleased to hear that you appreciated these offerings. Your feedback is invaluable to us as we continuously strive to improve our services and exceed customer expectations. Thank you for choosing National Automotive Group for your automotive needs, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at National Automotive Group and that Vincent was able to assist you in finding your new vehicle. At National Automotive Group, we take pride in providing exceptional customer service, and we are delighted that our team's efforts made a positive impression on you. We will be sure to pass along your kind words to Vincent and the rest of our staff. Congratulations on your new vehicle, and thank you for choosing National Automotive Group for your automotive needs. If you ever need anything in the future, please don't hesitate to reach out to us. We look forward to serving you again!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback following your recent visit to National Automotive Group. We are thrilled to hear that you were pleased with the service provided for your car, and we sincerely appreciate your high rating. However, we are genuinely sorry to learn about the challenges you encountered with our customer service team. Providing excellent customer service is a top priority for us, and we regret any inconvenience or frustration you experienced as a result of communication issues. We take your feedback seriously and are committed to addressing the areas where we fell short. Rest assured, we are already taking steps to improve our communication processes. We apologize for any confusion or inconvenience caused by the scheduling mishap and subsequent communication errors. Your satisfaction is important to us, and we want to ensure that your future experiences with us are nothing short of exceptional. Once again, thank you for your feedback and for choosing National Automotive Group for your car service needs. We value your business and the opportunity to serve you, and we look forward to exceeding your expectations in the future.