National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are delighted to hear that Darrell and Trisha provided you with attentive service during your recent visits regarding the recall repair on your 2015 Jeep. Ensuring our customers are well-informed and satisfied with our service is our top priority, and we are pleased to hear that you found our team to be communicative and helpful throughout the process. We apologize for any inconvenience caused by the initial unavailability of the required part for your recall repair. While we strive to keep a comprehensive stock of parts on hand, there are occasions where unexpected demand or supply chain delays can impact our inventory, and there are many recalls that Stellantis require us to perform an inspection on the recall area prior to ordering a part. We understand the frustration this may have caused and appreciate your patience as we worked to obtain the necessary module for your rear hatch. We are pleased to hear that despite the hiccup with the part availability, you found both of your service visits to be positive overall. Our courtesy shuttle service is designed to make your experience as convenient as possible, and we are glad to hear that you had a pleasant ride with our driver. Once again, we thank you for your valuable feedback and for choosing National Automotive Group for your vehicle service needs. Should you have any further questions or concerns, please do not hesitate to contact us. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful experience with us at National Automotive Group! We're thrilled to receive your five-star review and to hear that Pete provided you with a loaner vehicle to ensure you could make it to your appointments while your vehicle was being serviced. Providing convenience and flexibility to our customers is a top priority for us, and we're delighted that Pete could assist you in this way. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. Thank you for choosing National Automotive Group for your automotive needs. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to serving you again soon.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your wonderful experience with us at National Automotive Group! We're thrilled to receive your five-star review and to hear that you consistently receive on-time service and great customer care for your Ram. Ensuring that our customers' vehicles are well taken care of and that they receive exceptional service is our top priority, and we're delighted that we've been able to meet your expectations. Your trust in us to maintain your Ram means the world to us, and we're committed to continuing to provide you with the same level of excellence in the future. Thank you for choosing National Automotive Group for your automotive needs. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to serving you again soon.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your recent experience with us at National Automotive Group. We're pleased to hear that you found the process smooth and efficient during your service call and state inspection appointment. While we're delighted that you were in and out without any major issues, we noticed that your rating was 4 out of 5 stars. We strive for excellence in every aspect of our service, and we'd love to know if there was anything specific that we could have done to make your experience even better. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we continue to provide the highest level of service to all our customers. If there's anything we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out to us. Thank you once again for choosing National Automotive Group for your automotive needs. We appreciate your patronage and hope to have the opportunity to serve you even better in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your outstanding experience with us at National Automotive Group! We're thrilled to receive your five-star review and to hear that you received great service when you dropped off your car. Ensuring that our customers receive prompt and accommodating service is a top priority for us, and we're delighted that we were able to modify your appointment for the same day. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. Thank you for choosing National Automotive Group for your automotive needs. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to serving you again soon.

National Dodge Chrysler Jeep Ram responded

We are absolutely thrilled to read your glowing review of National Automotive Group! Your kind words about our pricing, service, and parts mean the world to us, and we're delighted that you had such a positive experience with us. Ensuring that our customers receive excellent value, top-notch service, and quality parts is always our goal, and we're overjoyed that we hit the mark with you. Your satisfaction and feeling of being cared for are incredibly important to us, and we're thrilled to have earned your trust. Thank you for choosing National Automotive Group and for sharing your experience. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to continuing to provide you with exceptional service in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your outstanding experience at National Automotive Group! We're thrilled to receive your five-star review and to hear that you appreciated our prompt service, excellent communication, and convenient scheduling options. Ensuring that our customers have a seamless and hassle-free experience is our top priority, and we're delighted that you found it easy to schedule an appointment and navigate our service process. We take great pride in maintaining clear and effective communication with our customers throughout their service visits. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Thank you for choosing National Automotive Group for your automotive needs. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your fantastic experience at National Automotive Group! We're thrilled to receive your five-star review and to hear that you received great service from our team, particularly from Mr. Kitrell Early. Kitrell is indeed a valuable member of our team, and we're delighted to hear that he provided you with excellent assistance. We will make sure to pass along your kind words to him. Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Thank you for choosing National Automotive Group for your automotive needs. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful experience with us at National Automotive Group! We're thrilled to receive your five-star review and to hear that your new car purchase was a pleasant and seamless experience. Ensuring that our customers have a smooth and enjoyable purchasing process is our top priority, and we're delighted that the sales negotiations went well and the delivery of your new car was seamless. Vince is a valued member of our team, and we're pleased to hear that he provided you with excellent service. We will make sure to pass along your kind words to him. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Thank you for choosing National Automotive Group for your new car purchase. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding experience at National Automotive Group! We're thrilled to hear that you received fantastic service and that our service advisor provided knowledgeable assistance throughout your visit. Ensuring that our customers receive top-notch service is our priority, and we're delighted that everything was handled to your satisfaction. It's wonderful to know that our team member followed up to ensure that everything was done correctly, demonstrating our commitment to excellence. Your feedback means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Thank you for choosing National Automotive Group for your automotive needs. We look forward to serving you again in the future.