Nate Wade Subaru

Nick was a great! He picked me up from the airport. Told me exactly what we needed to do...went over the car in detail, and called me today to see if everything is going well. Told me exactly what we needed to do...went over the car in detail, and called me today to see if everything is going well. More

I came in and leased a 2012 Legacy recently. This has been the best experience at a car dealership I can remember. Nick Smith was great to work with. He didnt push me into something I didnt want, underst been the best experience at a car dealership I can remember. Nick Smith was great to work with. He didnt push me into something I didnt want, understood my financial situation and worked hard to make sure my situation didnt affect me getting my car. The financial staff was great too. He explained everything in great detail allowing me to feel comfortable signing the papers and not worry if there were hidden fees. He was very upfront with everything. The car was delivered really fast too! Thank you! More

First off, let me start saying that we've never had a problem at Nate Wade Subaru. We own 2 Subarus (yes, we're a Subaru family) and we take both cars in to get serviced there, even though another Subar problem at Nate Wade Subaru. We own 2 Subarus (yes, we're a Subaru family) and we take both cars in to get serviced there, even though another Subaru dealership is closer to our home/work. The reason we chose to do business with Nate Wade was due to an excellent experience we had a couple years ago when we purchased a used Subaru there from a salesperson named Lamar. Anyway, this review is about their service department and not the sales department. Long story short: I brought one of our Subarus in for scheduled maintenance and whatever else needed to get done, since having small children at home it gets complicated to find time and someone available to watch them while I take the car in to get serviced, so I like to get EVERYTHING that needs to be done, done all at once. So I dropped the car off early in the morning and picked it up late afternoon so they would have enough time to work on it. Unfortunately, it seemed that there wasn't enough time to get everything done to the car, so one thing didn't get done: the recall. For that reason, I wrote them a note letting them know what happened and soon enough I got an email from Rich Beeler, the Service Mgr, asking me if he could come to my house/work to pick my car up so the recall could get taken care of. How awesome is that? That offer blew me away. So I scheduled a day and time that was convenient for me and Rich came over to my house and took the car back to Nate Wade Subaru, got the recall done, and Bill brought my car back and also addressed a couple concerns I had with the car at the time Rich had come pick it up. Now, that's what REAL customer service is all about! At first I was upset the recall hadn't got done in the first place, and I was even ready to go to their competitor to get it done and get both Subarus served there from then on but thanks to Rich and for his caring for me as a customer, I am now 100% loyal to Nate Wade Subaru. I will continue to service both Subarus over there and will definitely recommend Nate Wade Subaru to all my family and friends! You guys have won a loyal customer for life! More

Price: This rating of 4 is only because I did not check every dealer possible, someone may have had a better price. I am more than satisfied with the deal we reached. I purchased a 2002 Subaru Outback fr every dealer possible, someone may have had a better price. I am more than satisfied with the deal we reached. I purchased a 2002 Subaru Outback from Nate Wade and feel I have been and will continue to be treated fairly. More

I have leased several Subaru's from Nate Wade Subaru since 1980. I have always had a positive experience with everyone there. Brock and Brett have been wonderful to work with over the years. Nick too since 1980. I have always had a positive experience with everyone there. Brock and Brett have been wonderful to work with over the years. Nick took the time to make sure I knew all the features and how it works on my new car. Steve made sure I understand everything about the financial end. As a single woman, Nate Wade Subaru employees have always treated me with the greatest respect. I tell all my friends and especially my women friends that if you are going to buy a car or have it serviced this is the only place I would go. Thank you very much to these gentlemen. I love my new Ruby Red Subaru Outback! More

Nick Smith was very professional. we never felt pressured, yet he answered our questions and was reassuring about our concerns. He called us when he found a car he thought would fit our needs, then pressured, yet he answered our questions and was reassuring about our concerns. He called us when he found a car he thought would fit our needs, then followed up and made sure we knew all the features. We did have to wait awhile for the business manager? to have the paperwork drawn up. More

Mr. Mikesell was very nice and professional Went out of Mr. Mikesell was very nice and professional Went out of his way to help would go back to Nate wade Subaru again! The finance guy was a little to pu Mr. Mikesell was very nice and professional Went out of his way to help would go back to Nate wade Subaru again! The finance guy was a little to pushy on Trying to sell warnty this shield that. But other then That great experience ! More

I visited a couple Subaru dealerships until I found the perfect fit for me at Nate Wade Subaru. I have always been told that buying a new car can be intimidating and I needed to protect myself from crafty perfect fit for me at Nate Wade Subaru. I have always been told that buying a new car can be intimidating and I needed to protect myself from crafty salesmen, but Gentry Mikesell was absolutely amazing to work with. He encouraged me to find a car that I loved and I did! He is very knowledgeable about Subaru, was able to answer all of my questions and help me find my car – the 2012 Impreza hatchback. Steve Yates handled my financing and he was great to work with as well! All in all, I feel like I didn’t just buy a car from Nate Wade, I was introduced to my Subaru family. Thanks guys! More

Had a great overall experince. Everyone was very friendly. Would have preferred tp get the best price without leaving and having to come back. Overall everything went smoothly and after the price friendly. Would have preferred tp get the best price without leaving and having to come back. Overall everything went smoothly and after the price issue no other issues came up. More

First off I got the price i wanted, i actually had a few lower prices at near by dealerships but nick was Nick Smith was a friendly nice sales man that i just trusted. He even threw in the free oil changes lower prices at near by dealerships but nick was Nick Smith was a friendly nice sales man that i just trusted. He even threw in the free oil changes and VIP card so that was a huge plus. The only reason there is a 4 out of 5 for overall experience is because the car shipped 3 weeks late, but Nick Smith was a huge help and kept me up to date. Car seems great and the saleman gave me a good run through everything i need to know, he knows his subarus. More