
Nate Wade Subaru
Salt Lake City, UT
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2,763 Reviews of Nate Wade Subaru
We bought a 2010 Forrester from Nate Wade Subaru. We traded in our (only) car that we had had for 13 years. Everyone was very friendly and helpful, all of our questions were answered, and we didn't feel traded in our (only) car that we had had for 13 years. Everyone was very friendly and helpful, all of our questions were answered, and we didn't feel pressured - it really was a great experience. We were given time on arrival to look around. Roger came over right at the perfect moment to answer questions and let us take a test drive. There was a good selection of vehicles on the lot; we found just what we wanted. Roger then helped us by getting the credit check and trade-in to get the financing started; and getting the insurance switched over. We then saw Steve who finished the financing and told us of all our options. I really appreciated how helpful and straightforward everyone was, and how the whole process of getting paperwork done was expedited. I also appreciate how the dealership handles getting the license plates so that I can avoid the DMV. I would definitely recommend this dealership, as well as the Forrester - it drives like a dream. More
I had a really great experience at nate Wade. I was able to gear the car I wanted at the price I could only dream of. The credit staff was friendly and made sure the process was quick and painless. It didn' to gear the car I wanted at the price I could only dream of. The credit staff was friendly and made sure the process was quick and painless. It didn't feel like all the other car dealers we had visited. It was if they wanted our business not only today but for a lifetime...and they got it. Thanks nate Wade. More
LOVE MY CAR! Brock was great to work with and I would definitely go back again. We bought an extended warranty for used cars from Nate Wade and unfortunately we had to use it.. but it was great and our definitely go back again. We bought an extended warranty for used cars from Nate Wade and unfortunately we had to use it.. but it was great and our car was fixed with minimal expense. I also referred my parents to Nate Wade for a brand new Subaru. They love it too! More
This is a wonderful dealership. The folks are friendly and willing to help. I would highly recommend them. I had a problem with a heat shield on my car. I went to the parts department and asked if I co and willing to help. I would highly recommend them. I had a problem with a heat shield on my car. I went to the parts department and asked if I could get a new one. Rather than just give me one the parts person brought 2 out and explained the difference and I received the correct one. I've alos had other repairs on my car in both their their bodyshop and garage and was impressed at the quality and urgency of their work. I feel I was treated fairly and would again recommend the entire dealership More
our experience at nate wade was very refreshing from the moment we walked on the lot and was greeted by dave to doing the final papers with steve yates. ken howe and rob were great to work with. i would ref moment we walked on the lot and was greeted by dave to doing the final papers with steve yates. ken howe and rob were great to work with. i would refer and come back to purchase another vehicle from this dealer. your way of doing buissness at least with us was the best. thanks to all of your sales dept. i hope that we will be as satisfied with the rest of the depts. as we are with the sales dept... dave and janet gage More
My experience with Nate Wade was exceptional. Roger Bird was very helpful in getting me in the car I wanted, at a decent price. I had never purchased a car without the help of my dad, but both Roger and Ni was very helpful in getting me in the car I wanted, at a decent price. I had never purchased a car without the help of my dad, but both Roger and Nick made it very easy and enjoyable. I would highly recommend Nate Wade when looking for both new and used cars. More
I felt the negotiation was fair and Roger seemed very knowledgeable about the car. The car was nice detailed and ready for me to drive. I liked the fact that I negotiated the price for the most part vi knowledgeable about the car. The car was nice detailed and ready for me to drive. I liked the fact that I negotiated the price for the most part via email and then when it came down to the final step we did that in person. More
Overall poor satisfaction with the dealership's service department. They consistantly show their actual lack of knowledge concerning the computer systems that operate the vehicle. My first experience inv department. They consistantly show their actual lack of knowledge concerning the computer systems that operate the vehicle. My first experience involved not knowing that our vehicle would only allow a maximum number of keys to operative it (hence why the remote start would not work) -- that took only 3 days to figure out for them and a nice gouge on our rear bumper (we had just purchased the car 2 weeks prior). Our second experience involved evaluating our vehicle for damage after it slid on ice over a ledge. We had the car immediately seen by them where they stated the car had no damage. The next day, the vehicle was not driving straight and after having it towed and evaluated again, they found that they completely missed that the axle was SEVERLY bent. Finally, just recently, the remote start would not function and in fact was killing the engine. Turning the ignition with the key was also struggling to start the car. When they evaluated the problem, they could not figure out what was wrong and instead exchanged the entire computer control system (with yet another gouge, this time in the front bumper). Great, the car starts perfectly now... only it also sets the alarm off. When we called to inform Mitch -- completely dismissed the problem and said to bring it in after the weekend. We have absolutely NO confidence in this dealership. I've experienced higher profesionalism at Pep Boys. We went to Nate Wade because of the proximity to our home, but in retrospect, traveling the extra distance to Mark Miller or Larry Miller Subaru will be our next choice. More
Excellent service and body shop repair performed June 16-23 on my 2006 Subaru Legacy. Joy Hansen (manager) and Chadd Ashby (estimator) were particularly helpful and in constant communication with me as t 16-23 on my 2006 Subaru Legacy. Joy Hansen (manager) and Chadd Ashby (estimator) were particularly helpful and in constant communication with me as the repairs progressed, and even provided me with a "loaner" when the demanding 3-step auto finish took longer than anticipated. I'd used this body shop's services on a previously owned Subaru, and their service on this visit was as exceptional as I'd come to expect. (I also e-mailed the Utah BBB of my great experience). The car is beautiful now, and all the body damage is gone, with the auto finish the lovely pearly white in appearance which I'd fell in love with when I purchased the used vehicle from Nate Wade originally. My thanks again to all your excellent staff, which has kept me a regular Nate Wade Subaru customer over the years. More
In 2008 I purchased my first Subaru Outback from Nate Wade Subaru. I purchased it because of very high recommendations from friends who owned or had owned a Subaru. I have driven that car for two years Wade Subaru. I purchased it because of very high recommendations from friends who owned or had owned a Subaru. I have driven that car for two years and loved every minute of it. I have owned rear wheel drive, front wheel drive and four wheel drive vehicles and that Subaru Outback was the best car I have ever driven in the greatest snow on earth in Utah. When I saw the 2010 Outback I loved the new look and knew I would own one. When I decided to purchase there was never a doubt I would go back to Nate Wade Subaru to purchase my next Subaru. Tony Swartz was the best, most knowledgeable salesman I have ever worked with and Nicholas Poulos the best business manager. Both gentlemen made my buying experinece very enjoyable. Thank you Nate Wade Subaru!! More