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Napoli Nissan - Service Center

Milford, CT

4.6
1,490 Reviews

1,490 Reviews of Napoli Nissan - Service Center

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January 11, 2025

My family has used Napoli in Milford for over ten years. This is my first Nissan from them and I’ve been very happy! Excellent and efficient service. Ron and Luis were quick to help me out and get me back i More

by NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
January 10, 2025

I love Napoli Nissan and Luis in the service department I recommend them highly Very Nice people!!! More

by carmaquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
January 09, 2025

I was disappointed that the reason I brought the Rogue in was e are having issues with the transmission. I was told by the advisor that for the $225 diag charge they would drive and test it for the problem b More

by VICARIOUS.K.MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 09, 2025

Other than the salesman, Leon Bozier, who was absolutely amazing, everyone else was I encountered was despicable. More

by DLSALDARIS
Recommend Dealer
No
Employees Worked With
Frank Acampora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan the Sales Manager would receive negative stars
January 09, 2025

Great service. Outstanding communication. All Services performed and Delivered just as promised. I highly recommend the Napoli service team as well as the Napoli More

by glenn.grella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan - Service Expert
January 04, 2025

drop off vehicle at 730am but unable to diagnose same day and if I did not call to follow up at 5pm I wouldn’t know the status of my vehicle. More

by ICHU_SALUDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Peralta
January 04, 2025

I have been with Napoli Nissan for ten years. It is the best dealership I have dealt with in over fifty years of car ownership. More

by DRYAN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I had a last minute battery problem, Luis was great at making sure I was able to get serviced the same day and took care of me no problem! More

by ashleearleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Very professional, expedited service. Was able to get my car serviced in under three hours. Job well done. More

by TDSMIT-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
January 02, 2025

Always nice and knowledgeable and can always get an appointment if I need one for service More

by MELISAW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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