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Napoli Nissan - Service Center

Milford, CT

4.6
1,425 Reviews
Call Service Center (203) 877-5141

1,425 Reviews of Napoli Nissan - Service Center

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January 19, 2024

Great dealership to work with. Pleasant employees and very helpful. Have used Napoli for buying cars over 40 years. More

by IANDRPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Napoli Nissan responded

We're thrilled to know you've trusted Napoli Nissan for over 40 years! We're grateful for your loyalty and look forward to serving you in the future! Safe travels!

January 18, 2024

They did good job for oil and filter change and did it fast also plus they wash cars thank you More

by donaldwolter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

January 18, 2024

Excellent service plus summary of everything wrong and my car was definitely fixed in a timely fashion. I love this dealership and we are always pleased with their results. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Napoli Nissan responded

Barbara, we're delighted to know you had a positive experience at Napoli Nissan and that your car was fixed promptly. We appreciate the love for our dealership!

January 17, 2024

Great service overall—price was fair and oil change was done in the expected timeframe More

by TIMLES0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your service needs! We appreciate your business and hope we have the opportunity to serve you again in the future!

January 17, 2024

Management is very professional and staff. I bought a car and it needed some work. They went above and beyond on working with me. More

by shellvent9
Recommend Dealer
Yes
Employees Worked With
Dan p
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Jan 18, 2024 -

Napoli Nissan responded

We're glad to know our team at Napoli Nissan was able to assist you - we always believe in professionalism and going above and beyond for our customers! Thanks so much for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

January 17, 2024

Consistently good service Been a customer since the 1990s. Easy to make appointments. Very accommodating More

by RLPRTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

We're glad to know you've been with us since the 90s and continue to enjoy our service at Napoli Nissan. Thanks for your loyalty, we look forward to serving you in the future! Safe travels!

January 17, 2024

Luis has been extremely helpful and kind. He has provided excellent service and have made my experience with Nissan super easy and smooth. More

by ANIBYHERNANDEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

Aniby, we're delighted to know Luis was able to provide you with a seamless experience at Napoli Nissan. Thanks for sharing your feedback! We'll see you next time. Safe travels!

January 17, 2024

Customer service was excellent. Explained all work needed and went through the work that needs attention next service call More

by TM445111r#
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

We're glad to know you had an excellent experience with our team at Napoli Nissan! We always aim to keep our customers well-informed about their vehicle's needs. Looking forward to seeing you at your next service visit!

January 17, 2024

I purchased a used 2017 Nissan Sentra eighteen months ago, and have had several minor issues with it. Luis Arboleda has always taken care of them for me. I am elderly and have owned many vehicles in th More

by chidestersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

We're glad to know that Luis has been able to assist you with your 2017 Nissan Sentra at Napoli Nissan. It's our goal to provide excellent service for all of our customers, no matter the issue. Thanks for sharing your experience!

January 17, 2024

Everyone in this dealership is great. Kept their word on everything they said. A special thank you to Ricky at Milford store who handled everything professional and personable. A great pl More

by sikoflsh
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

We're so glad to know that you had a great experience at Napoli Nissan! Your kind words about Ricky and our team are greatly appreciated. We strive for professionalism and personability in all we do, thank you for recognizing that.

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