Napoli Nissan - Service Center

Excellent service at Nissan Napoli! Friendly staff, efficient repairs, and great customer care. Highly recommend for a hassle-free experience. Friendly staff, efficient repairs, and great customer care. Highly recommend for a hassle-free experience. More

Bought a car there that started giving me problems since day one and brought it back to trade the vehicle they wouldn’t work with me and they also dint want to fix the issues under the 2 months warranty pol day one and brought it back to trade the vehicle they wouldn’t work with me and they also dint want to fix the issues under the 2 months warranty policy the vehicle came with. Brought it to Hyundai who fix issues with oil leaking everywhere bad struts. So finally i go back to get the problem with the roters because vehicle kept shaking when i brake. It was basically a dog fight with these people. Frank the financial guy bad business and gino from service terrible people to so business. Don’t go there!!!! More

Completely satisfied with the service department. Updatrd in timely manner and given thorough answers to all my questions. Updatrd in timely manner and given thorough answers to all my questions. More

Bad communication, actually none! Waited 2 months for a piece ti come in, ti later discover it wasn’t covered by my very expensive warranty. They tried to overcharge me. Never ever Waited 2 months for a piece ti come in, ti later discover it wasn’t covered by my very expensive warranty. They tried to overcharge me. Never ever put my foot in there. I dealt with multiple dealerships, used cars and old cars. This was the worse. More

Very bad communication with lies. Never again. Rep in service Jonathan said my engine is blown i need new engine then I get there to discuss our very detailed conversation about the en Never again. Rep in service Jonathan said my engine is blown i need new engine then I get there to discuss our very detailed conversation about the engine being blown, he says oh I never said ur engine is blown. So we have a disagreement ( professionaly) and on the way out he says hey u need a new engine. So I I called his supervisor to discuss this issue and he supervisor says we'll maybe he just chose bad words or not exactly letting u know. I left and took the car to another place for proper communication. More

Awful experience. Used car I bought had check engine light on within days. I had bought warranty and of course didn’t cover the piece needed. Took them 2 months to l Used car I bought had check engine light on within days. I had bought warranty and of course didn’t cover the piece needed. Took them 2 months to let me know it didn’t cover and I needed to pay $1,700. I refused and took the car to another dealership that I use for my lease, costed half and job done within 24 hours. I was thinking to switch from Mazda to Nissan for my lease, I’m not! And I was charged $230 for checking a vehicle that came out of their place. They were certainly aware of the problem. I bought old cars before. They definitely need work. But not within a month I took them home. I will never return there. Not even for oil changes. If engine or transmission breaks down, I’ll show up with my mechanic. More

Prices are outrageous. Better going to a local mechanic. I only use dealer when I have to or for recalls. Better going to a local mechanic. I only use dealer when I have to or for recalls. More

Fernando was fast and reliable, knowledgeable staff. Will definitely come back for more work. Thank you. Will definitely come back for more work. Thank you. More

Got me in fast and diagnosed the problem quickly. Very happy with the service!! Thanks!!! Very happy with the service!! Thanks!!! More

Service was great but they did not do the usual car wash that comes with the oil change. They also stopped doing the video that gives you a summery of the status of your car. that comes with the oil change. They also stopped doing the video that gives you a summery of the status of your car. More