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1,496 Reviews of Napoli Nissan - Service Center
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July 08, 2021
Excellent customer service. Marissa is kind knowledgeable and courteous. The service appts I have had have been great the mechanic through and the quality of the repair work has been commendab knowledgeable and courteous. The service appts I have had have been great the mechanic through and the quality of the repair work has been commendable. . More
by karenbknight
Verified Customer
July 07, 2021
Quick and easy. No hassles. Dropped vehicle off the night before and it was ready by 10:00 next morning. Went a d picked up with no hassle at all before and it was ready by 10:00 next morning. Went a d picked up with no hassle at all More
by UNCLELOUIE2273
July 07, 2021
Junior is very nice and professional. My issue is the issues with my 2021 Nissan Rogue- sensor light with the oil and the recall on the all wheel drive sensor - 6 times back to dealership in 8 months !! issues with my 2021 Nissan Rogue- sensor light with the oil and the recall on the all wheel drive sensor - 6 times back to dealership in 8 months !!! Hope there are no more problems!!!! Bad reputation for Nissan!! More
by CATHERINE
July 05, 2021
Customer service was excellent I was in and out and they even washed my car first time in years even washed my car first time in years More
by YHINES
Employees Worked With
June 30, 2021
In my 89 years on earth and a former gas starIn In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow a In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow air leak in a tire.Also a $7.00 haz waste charge,There was no waste,it was just a repair i More
by SILKY711
June 29, 2021
The staff is very friendly and they waiting area is very clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. More
by BICHON212
June 25, 2021
They were veryCleanProfessional PoliteQuickFriendly They were very Clean Professional Polite Quick Friendly Courteous accom They were very Clean Professional Polite Quick Friendly Courteous accom More
by MISSA528
Employees Worked With
June 25, 2021
I dropped off my vehicle for an oil change. When I came to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue th to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue that my car was damaged at the dealership I was finally able to get a random manager to speak with me. He told me the cameras were not working and they had no proof. Eventually they agreed to fix the damages. I was left without a vehicle for 4 days. Very poor communication and seemed a bit harsh not to find me a loaner or rental. I had to walk home for 4 days because they damaged my car during an oil change. The whole time it was like I was inconveniencing them. More
by DAVEF1
Employees Worked With
June 25, 2021
