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Napoli Nissan - Service Center

Milford, CT

4.6
1,435 Reviews

1,435 Reviews of Napoli Nissan - Service Center

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June 18, 2021

Young tech. Gave wheel advice that was incorrect. Also did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work More

by QZOCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Napoli Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2021

Easy to talk to. Junior explained everything I had serviced on the car and the things I needed to have replaced or looked into in my next visit. More

by BTGOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Napoli Nissan responded

Thank you so much for your kind words for Junior, and for taking the time to leave us this wonderful service experience feedback!

June 10, 2021

Marissa and Junior in the service department were phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli f More

by katyachilles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Napoli, Tommy Nevue
June 09, 2021

I am very happy with the service department they did what they said in a very timely manner the car was washed and cleaned very happy with the level of service at your dealer ship you should be very happy wi More

by CHLOEE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

I had the oil change they were fast and curtesy sorry I don’t know the persons name thank you I have always been happy with the Nissan dealer More

by kcg1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t known his name
June 09, 2021

I come and get service for my Nissan pathfinder all the time here and it's never been a bad experience. Everyone has always been helpful and knowledgeable about the work being done. More

by Jlaing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

As always work well done. Reliable guys at service department.They return your car very clean. Very professional staff and they told you everything g More

by henry.flores2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

The service that was done on my car was because of a recall. Service was replacement of a suspension part underneath the car. Had no problems More

by PAULAOMARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Courteous, friendly, knowledgeable service advisors. I made an appointment and they took the car in at that time. I was kept informed periodically as to the status of the job. More

by jameslash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

I was very pleased with my service. It was quick and I felt the mechanics were very thorough. The problem was explained to me and my car was back on the road within five hours👍👍 More

by Marym2645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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