1,516 Reviews of Napoli Nissan - Service Center
Everything was excellent, except this time they didn't send me the inspection video of what they do to the vehicle. send me the inspection video of what they do to the vehicle. More
Very nice dealership to buy a car at. Everyone is friendly and helpful.. all around pleasant experience! Everyone is friendly and helpful.. all around pleasant experience! More
Took my car in for a transmission issue. The dealership diagnosed the problem and determined a new transmission was needed. They quoted me a price of $12,000 to replace the transmission. I h The dealership diagnosed the problem and determined a new transmission was needed. They quoted me a price of $12,000 to replace the transmission. I had already done research and found the average cost to be between $6,000 and $7,000. I had a warranty on the car and when the service guy was told about the warrantee, he quoted me that price to max out the coverage which if I didn't know any better, would have cost me thousands out of pocket in addition to my deductible. I told them that I would be taking the car to a shop that I found that quoted me a price within that average repair or replace cost and it was then that the service guy told me he would work with me to "absorb some of the cost" so I would only have to pay my deductible. I felt that the service guy was trying to take advantage of me and couldn't help but question to myself, how many other people have been taken advantage of. This dealer has lost my business. I will avoid taking my car to them in the future. More
I I mentioned I was going on a long trip again this month and the service department manager said that they would look everything over they went above and beyond they fix my light. It made sure everything wa and the service department manager said that they would look everything over they went above and beyond they fix my light. It made sure everything was fine and they changed Oil. Everything I want done. they're very professional and I'm very happy with the results More
Not good at all don't like them will not even buy a bike from them will not recommend them to anyone from them will not recommend them to anyone More
Very professional and knowledgeable they were able to solve the problem Did a wonderful job with the vehicle solve the problem Did a wonderful job with the vehicle More
I have been servicing my car for the past 15 years with Napoli Nissan and Luis is a great service advisor. I will recommend every customer to him. Napoli Nissan and Luis is a great service advisor. I will recommend every customer to him. More
As usual, the service at Napoli Motors was outstanding, and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant- I don't know why anyone would go anywhere else. More
One of the better experiences I've had with a dealership service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No su service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No surprises! More