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Napoli Nissan - Service Center

Milford, CT

4.6
1,420 Reviews

1,420 Reviews of Napoli Nissan - Service Center

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January 04, 2025

drop off vehicle at 730am but unable to diagnose same day and if I did not call to follow up at 5pm I wouldn’t know the status of my vehicle. More

by ICHU_SALUDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Peralta
January 04, 2025

I have been with Napoli Nissan for ten years. It is the best dealership I have dealt with in over fifty years of car ownership. More

by DRYAN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I had a last minute battery problem, Luis was great at making sure I was able to get serviced the same day and took care of me no problem! More

by ashleearleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Very professional, expedited service. Was able to get my car serviced in under three hours. Job well done. More

by TDSMIT-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
January 02, 2025

Always nice and knowledgeable and can always get an appointment if I need one for service More

by MELISAW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Terrible! Had the car for days without ever diagnosing the issue, let alone fixing it. More

by gwalks613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Usually great service. This past time, not so much. Seemed like they forgot about my husband. He was there for 2 hours for an oil change. Very easy to make an appoi More

by LORIBAVOLACCO
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Peralta
December 25, 2024

A b c d e f g h I j k l m n o p q More

by drakko85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
December 25, 2024

I brought a Nissan Rogue from Napoli Xpress Auto. I had car form less than 48 hrs and it had a check engine light. Key remote had a low battery and heated seat did not work. The check engine was know More

by Wendymr58
Recommend Dealer
No
Employees Worked With
Y
December 24, 2024

Luis was awesome. I was early and he took me and explained everything and the cost. Thank you! More

by Amy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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