Napoli Nissan - Service Center

I went for an oil change, as I have done so many times with you, and I had my appointment scheduled. I arrived on time and they charged me 115 for an oil change. Not satisfied, they made me wait 1 hour an with you, and I had my appointment scheduled. I arrived on time and they charged me 115 for an oil change. Not satisfied, they made me wait 1 hour and 30 minutes, messing with my time. More

Louis was very respectful and patient. Napoli is very lucky to have an employee like Louis Napoli is very lucky to have an employee like Louis More

Do better Napoli Nissan! I was very disappointed with my entire experience from beginning to end. Both Donald and Bridgette failed to listen and write down accurately what I was very disappointed with my entire experience from beginning to end. Both Donald and Bridgette failed to listen and write down accurately what the problem was with my vehicle, leading to being told it was all set, only to pick it up and have the car NOT START as soon as it was turned off, and when I called before 6pm just after picking it up discovering the problem still, to tell them, no one answered! Then, when I said, that I wanted the 11 month old battery put back or given back to me since there were 2 years left on the warranty, I was told it was already disposed of and there was NOTHING THAT COULD BE DONE! I would NEVER have paid nearly $500 to replace a battery....that wasn't even the issue, it was the starter! I feel taken advantage of and robbed! I will never ever recommend anyone to use Napoli Nissan and will absolutely be sharing my experience with Nissan Corporate and on social media. More

Napoli Nissan is the best one. They offer the good services and the customers are kings at Napoli Nissan ! They offer the good services and the customers are kings at Napoli Nissan ! More

I'm very professional and they even provided me an Uber to work Detailed, caring, knowledgeable to work Detailed, caring, knowledgeable More

Great visual of the work , fast service . Explained everything well, also checked future precautions and fluid levels Explained everything well, also checked future precautions and fluid levels More

Car was repaired, but the cover of the driver seat was ripped in their care. Managed Luis said we brought it damaged. Did not appreciate it. A simple apology, was enough for us. Can always repair it. Ple ripped in their care. Managed Luis said we brought it damaged. Did not appreciate it. A simple apology, was enough for us. Can always repair it. Please moving forward, I will take pictures of everything seat included before dropping my car off. More

Upfront, respectful and courteous. Work completed in a timely fashion. Would highly recommend to anyone. Work completed in a timely fashion. Would highly recommend to anyone. More

Muy bien atendido y buena comunicación muy amables en la atención y muy buen concesionario atención y muy buen concesionario More

I am trying to get an O2 sensor fixed since I bought this car. It was originally fixed when I bought it. Then the light came back on. I brought it again. Failed again. I need the car for my business but need car. It was originally fixed when I bought it. Then the light came back on. I brought it again. Failed again. I need the car for my business but need a loaner. Waiting to hear back More