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Napoli Nissan
Milford, CT
2,019 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,019 reviews
January 10, 2023
Very helpful and never feeling rushed. Taking time to explain what will go on with you car in detail. Goes above and beyond Taking time to explain what will go on with you car in detail. Goes above and beyond More
by BARBS0
Verified CustomerEmployees Worked With
January 09, 2023
Great customer service . Very detailed about the work performed. Very comfortable waiting area fir customers. Very detailed about the work performed. Very comfortable waiting area fir customers. More
by Tmgloria
Employees Worked With
January 08, 2023
Found dealership to be very professional, friendly knowledgeable with great customer service during my visit. knowledgeable with great customer service during my visit. More
by Nissan Rogue
Employees Worked With
January 06, 2023
There only was one word to say three things about that’s very Good the very Good the More
by CGRIFFIN5
January 05, 2023
The service center has great customer support but the sales department requires some refresher training in regards to customer service and satisfaction. sales department requires some refresher training in regards to customer service and satisfaction. More
by sfeher40
Employees Worked With
January 04, 2023
Great service, very nice staff, only down side is the wait, but worth it! Thanks wait, but worth it! Thanks More
by PAMCAMPOLI
Employees Worked With
December 30, 2022
When I called unlike most Nissan and other brand dealers they allowed me to speak to the sales manager like I requested because I knew a salesperson would have to only go to a sales manager to get the answe they allowed me to speak to the sales manager like I requested because I knew a salesperson would have to only go to a sales manager to get the answers I needed. They did not however tell me other options that they had other vehicles that I would have been happier with. I found they did have other colors after I sealed the deal on the color I didn't really want. I would say they're one of the better dealers but they could have done a better job on finding what I really needed and wanted there's nothing I can do about it now. When this lease is up I will not keep the vehicle like plan because it's not really what I wanted. More
by callhimct
December 29, 2022
Great customer service. All work done was detailed very professionally. Waiting area very clean and good coffee All work done was detailed very professionally. Waiting area very clean and good coffee More
by Tmgloria
Employees Worked With
December 29, 2022
Prompt courteous service. Will recommend ! Had an emergency and they saw me right away, the guys were very polite and helpful. Will recommend ! Had an emergency and they saw me right away, the guys were very polite and helpful. More
by Nicole Blackman
