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Napoli Nissan
Milford, CT
2,021 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,021 reviews
April 05, 2023
Ricky Mills is an ex ordinary sales men . He’s a great person to work with and he’s very professional in his demeanor. I have know Ricky for over three years. He’s friendly, witty, well dres He’s a great person to work with and he’s very professional in his demeanor. I have know Ricky for over three years. He’s friendly, witty, well dressed and down to earth! I would recommend Ricky to anyone that’s interested in visiting Napoli Nissan! More
by MARKJSCELZA
April 05, 2023
Best place ever. service was quick and nice ppl.always welcome ppl and beautiful relationships with workers service was quick and nice ppl.always welcome ppl and beautiful relationships with workers More
by Gulnora Djabbarova 19
Verified CustomerApril 05, 2023
They were friendly, informative and easy to deal with. This is the third car I purchased from them. This is the third car I purchased from them. More
by RonT
April 04, 2023
Good service & explanation. Good service & explanation from advisor. Nice video of service too. Lyft service was great Good service & explanation from advisor. Nice video of service too. Lyft service was great More
by SHERRITON888
April 04, 2023
I brought the car in for a recall and left it for a whole day. When I returned to pick it up the backup camera and radio did not work. I had to leave it another 2 days to diagnose the problem and get a new p day. When I returned to pick it up the backup camera and radio did not work. I had to leave it another 2 days to diagnose the problem and get a new part to fix it. They tried to make it right but it should never have happened. I think they should get the car for you to be sure all is working before returning it to you! More
by Faith.Harrington
April 04, 2023
Great job 👍🏼👍🏼 Best service center in my area . I even bring my Dodge to this Nissan dealership ! Thank you ! I even bring my Dodge to this Nissan dealership ! Thank you ! More
by MARKJSCELZA
Employees Worked With
April 04, 2023
Usually excellent service but disappointed this time changed my tires only to see the ‘tire maintenance’ still showing on my dashboard. Also the next day I had to stop at a gas station and add air to al changed my tires only to see the ‘tire maintenance’ still showing on my dashboard. Also the next day I had to stop at a gas station and add air to all tires because the tire pressure was 26 for 3 of them and 27 for the 4th. More
by Hayet Benayed
Employees Worked With
March 31, 2023
Upon entering the service desk I was speaking to Luis who throughly explained all of the parts and services due on my car based on the present odometer display I’m satisfied with my experience. throughly explained all of the parts and services due on my car based on the present odometer display I’m satisfied with my experience. More
by BSBR989502
Employees Worked With
March 31, 2023
Unprofessional, rude, arrogant and disrespectful service. Customer is a nuisance to the service department. Book appointments and takes the vehicle in an hour after you already been sitting first thing in th Customer is a nuisance to the service department. Book appointments and takes the vehicle in an hour after you already been sitting first thing in the morning. Constantly happening. More
by Bengalgirl
