Napoli Nissan

Overall, I am extremely disappointed with things. I was told the car would be perfectly running when I picked up my car but it has not. I have been to the dealership twice already for fixing and stil I was told the car would be perfectly running when I picked up my car but it has not. I have been to the dealership twice already for fixing and still have to get back. Communication has been terrible as well. I wish I didn’t buy the jeep compass from your dealership. More

Excelente servicio buena atención prestada prioridad solución producto de calidad, excelente servicio de traducción inglés español. solución producto de calidad, excelente servicio de traducción inglés español. More

Your service dept. Very unprofessional, the workers do work without ,letting customer know first before doing the work, Very unprofessional thank you Very unprofessional, the workers do work without ,letting customer know first before doing the work, Very unprofessional thank you More

They helped me thru a very tough situation with my stolen vehicle(Kia) and got me in a new car in 2 hrs - Ron is great salesman and the whole Napoli Nissan family did me a solid - Tganks again vehicle(Kia) and got me in a new car in 2 hrs - Ron is great salesman and the whole Napoli Nissan family did me a solid - Tganks again More

Thief and liars. Did a car bait with me, put me in payment I didn't agree with. Did a car bait with me, put me in payment I didn't agree with. More

Perfect. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. More

Service failed to put the correct oil in my car and then insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minim insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minimum 0-30 and that’s for when you live in the north pole. It’s approaching winter and they are killing my engine with this oil that is too thin, it does not properly stick to the components causing excess wear to the engine because of the extra metal on metal contact. While I tried to resolve the issue and speak with the service manager he would not come out and speak to me, they also kept talking about this book which has every piece of info they need for oil changes but would not show me in the book what oil my car actually takes, the service manager kept telling one of the service advisors what to say instead of talking to me directly, coward. Then the service advisor i was talking with insisted that the 0-20 oil in the car was synthetic after they had originally told me it was conventional, they asked what oil i wanted in the car and i said 5-30, and he looks at me and goes “so you wanted full synthetic?” No i don’t i just want 5-30 oil in the car. So you don’t stock conventional 5-30 oil? And you guys call yourselves a dealership with service quality awards so act like it. So you guys claim to do oil changes on all models but then fail to do any of them correctly, and then lie to customers because you want to be cheap. Definitely deserve those awards i guess. More

The process was fast and easy. The staff was wonderful, I’m super appreciative of our salesperson Yousef who was always available for whatever questions we had. The staff was wonderful, I’m super appreciative of our salesperson Yousef who was always available for whatever questions we had. More

The service was great and explained everything I needed for next service. That’s why I keep coming back. for next service. That’s why I keep coming back. More

Excellent quality service and offers you all the alternatives for an excellent purchase. Friendly staff. alternatives for an excellent purchase. Friendly staff. More