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Napoli Nissan

Milford, CT

4.6
2,022 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,022 reviews

June 06, 2023

Great service. My visit was quick, all issues tended to, full explanation and genuine kindness. More

by DALEFOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Napoli Nissan responded

Hi Dale, We're so happy the team made the experience great and earned five stars! We hope you come to visit us again soon! Thank you! - Napoli Nissan

June 02, 2023

I've always had a good experience when having my vehicle service at Napoli, there professionalism and knowledge is on point, they explain thoroughly about the problem as well as answering my questions in th More

by Pathfinder/Cadillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Napoli Nissan responded

We're so glad our team has provided consistent care to you here at Napoli Nissan! We hope to see you back for your next appointment! Thank you!

June 02, 2023

Excellent service… team is always attentive. Service is always done on a timely manner. Check out is always smooth More

by rashida.umoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Napoli Nissan responded

Thank you, Rashida, for the 5-star rating! We take pride in our service department and are thrilled to hear that our team at Napoli Nissan made your experience a great one. See you next time!

June 02, 2023

Pleasant customer servics. Great information on your car service. Good pricing for work done. Nice location. More

by JWEST9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Napoli Nissan responded

Thank you for the positive feedback about your recent visit here at Napoli Nissan! We appreciate the support and hope to have the pleasure of serving you again in the future!

June 01, 2023

The service department is professionally trained and great customer service Omar is exceptional. I would recommend Nissan to anyone. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Brendon
Jun 02, 2023 -

Napoli Nissan responded

Hi Diane, We're thrilled to hear that you had a professional and exceptional experience with our service department, Diane! At Napoli Nissan, we pride ourselves on providing great customer service, and we're happy to hear that Omar made your visit memorable as his work ethic is exemplary! Thank you for recommending us - it means the world to our team!

June 01, 2023

From setting up the appointment, shuttle rides and all everything was very easy and convenient More

by KARISPENNATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 05, 2023 -

Napoli Nissan responded

Thank you for the great review! It was our privilege to serve you and we look forward to doing so again in the future. Take care! - The Napoli Nissan Team

June 01, 2023

Excellent service of course, extremely relevant, customer friendly, and reliant. I always feel comfortable going to Napoli with any questions or concerns about my car because of the confidence I have on the More

by Bobby D
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Napoli Nissan responded

Bobby, thank you for sharing your experience! We're thrilled to hear how comfortable and confident our team at Napoli Nissan makes you feel when you have questions or concerns about your car. Our goal is always to provide excellent service that's relevant, customer-friendly, and reliable. We appreciate your choice in working with us and look forward to continuing to serve you! - Napoli Nissan

June 01, 2023

Luis is always a great help. He’s quick and detailed in everything he does. More

by sarah24.oconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Napoli Nissan responded

We are so glad Luis was helpful during your service experience, Sarah! Thank you for trusting Napoli Nissan with your vehicle!

May 30, 2023

Very helpful! Took care of my problem and I will go to them for any problem! More

by Meriden girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Bailey 5 stars!
May 31, 2023 -

Napoli Nissan responded

Thank you for sharing your kind review! We appreciate your confidence in working with our team at Napoli Nissan!

May 30, 2023

The service is okay - it’s nice that they share videos of your car as they’re doing work. But they encourage extra services that are unnecessary and charge more than they should for them. They also take much More

by MAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
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