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Napoli Nissan
Milford, CT
2,022 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,022 reviews
June 19, 2023
Hi! Walked up to the service desk. Two men were sitting at the stations. Both looked down; no eye contact. Finally, one looked away from computer and a Walked up to the service desk. Two men were sitting at the stations. Both looked down; no eye contact. Finally, one looked away from computer and acknowledged me. When working in this department, # 1 Should be the customer service - just a gesture. Engine light was on, work had to be done. Not given an option to reschedule. Appointment was at 1; service completed at 4! Car only has 13,000 miles on it. So disappointing. More
by DONNASEIDELL
Verified CustomerEmployees Worked With
None of the above. Gio I think. Further training is much needed especially for the manager at the desk. “We are really busy.” So is everyone. I had to reschedule this appointment because no one is there to use the diagnostic machine on Saturday.
June 18, 2023
Excellent service. Willing to help and explain everything. Everyone there is polite. I highly recommend Napoli !!!! Willing to help and explain everything. Everyone there is polite. I highly recommend Napoli !!!! More
by SNUFFY1958.SW
June 17, 2023
The company is good at falsifying documents to the creditor. They should be sued.... I'm sure someone will take them to small claims court and report them to DMV and DCP creditor. They should be sued.... I'm sure someone will take them to small claims court and report them to DMV and DCP More
by misskpara
Employees Worked With
June 17, 2023
Napoli nissian was the BEST I was in and out my car feels awesome everything I needed was completed I was so grateful I’ll be back johnathan was awesome awesome everything I needed was completed I was so grateful I’ll be back johnathan was awesome More
by Yvonne McRae
Employees Worked With
Johnathan
June 16, 2023
This was my second purchase from the Dealership and my parents brought their first new car from there And all my relatives from back in the sixties and the seventies. And they're still giving good service parents brought their first new car from there And all my relatives from back in the sixties and the seventies. And they're still giving good service Looking forward to my next purchase More
by Lawrencedevane@sbcglobal.net
Employees Worked With
June 15, 2023
the service department is friendly convent and helpful. It's easy to make appointments and they are flexible too. It's easy to make appointments and they are flexible too. More
by FERRARIMARIANNE7
June 14, 2023
Sales previous damaged vehicles. Please do .your research very well on Napoli’s Nisan. Salesman not honest about the vehicle they are trying to sale you. Please do .your research very well on Napoli’s Nisan. Salesman not honest about the vehicle they are trying to sale you. More
by sherry_mill0321
June 14, 2023
Omar was very helpful. He was very professional and made sure he addressed any concerns. He was very professional and made sure he addressed any concerns. More
by KGARBIEN
Employees Worked With
