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Napoli Nissan

Milford, CT

4.6
2,150 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,150 reviews

September 02, 2023

Everything was explained to me before the work was done and work done in a timely matter More

by LKDEFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Napoli Nissan responded

Thank you for taking the time to provide feedback on the service we provided. We're delighted to hear that you had a positive experience with us at Napoli Nissan! Safe travels!

September 02, 2023

Luis was helpful, informative, and courteous. I highly recommend getting your car serviced at Napoli Nissan. More

by SAM S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Napoli Nissan responded

Hey Sam, thank you for the positive review! We're glad to know Luis provided you with a positive service experience at Napoli Nissan. We appreciate your recommendation and look forward to serving you again in the future! Safe travels!

September 02, 2023

The service was done in a timely manner and everything was done to my satisfaction. Thanks More

by TCFRAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Napoli Nissan responded

Thank you for sharing your prompt service experience with our team at Napoli Nissan! We'll see you next time! Have a great ride!

September 02, 2023

The people I dealt with were great. Frank was wonderful and Sean was a pleasure to work with. I did have an issue with the car. But I brought it back the next day and it was taken car More

by ewoks316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean -sales
Sep 05, 2023 -

Napoli Nissan responded

We're glad to know that Frank and Sean provided you with great service at Napoli Nissan! It's wonderful to see your trust in us for not just one, but two car purchases. We'll be here ready to assist when it's time for the next one. Safe travels until then!

September 02, 2023

I really appreciate Ron’s frank and Brandon’s help… I am so satisfied 👏🏽🙌🏽🙏🏽 Thanks More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Sep 06, 2023 -

Napoli Nissan responded

Hi Kathy! Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service. Ron and Brandon are indeed valuable members of our team, and we're glad they were able to assist you effectively at Napoli Nissan!

September 01, 2023

Great service as always at Napoli. Service was smooth and waiting area was clean and comfortable More

by MilfordSoul68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Napoli Nissan responded

Thank you for the feedback! We're pleased to hear you had a great service experience at Napoli. We aim to provide smooth service in a clean and comfortable environment. If you have more questions or need assistance, we're here for you!- The Napoli Nissan Team

September 01, 2023

Mike was such a big help and so kind. I told him exactly what wanted and he was eager to help me find the perfect car. More

by Samantha O’Neill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Napoli Nissan responded

Hi Samantha, We're delighted to know Mike was able to assist you in finding the perfect car at Napoli Nissan. We appreciate your feedback and hope you enjoy your ride!

September 01, 2023

Ricky was very attentive and waiting for us outside the minute we pulled into the parking lot with his arm outreached to shake our hands. Frank was very personable and broke down all of the information so More

by chelseaa9623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Napoli Nissan responded

Hey Chelsea, thank you for the 5-star rating! We're delighted to know that Ricky and Frank provided you with excellent service at Napoli Nissan. We appreciate your feedback and see you again! Enjoy your new ride!

September 01, 2023

over $500 for a new driver’s side door door handle and installation. The extended warrantee I purchased for $500 when I bought this at Napoli used in September 2022 did not cover this. Way overpriced! More

by CDIGIOVANNI0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Napoli Nissan responded

It's disappointing to learn about your dissatisfaction with the cost of service and that your extended warranty didn't cover it. We aim for transparency in our pricing and services, so let's discuss this further to ensure you're fully informed. Please reach out when it is convenient for you. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

August 31, 2023

Good dealership I recommend anyone to buy a car there and get there car service More

by Kamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Napoli Nissan responded

Hi Kamal! We appreciate your recommendation and the shoutout to our team at Napoli Nissan! Thank you for your business!

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