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Napoli Nissan

Milford, CT

4.6
2,149 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,150 reviews

October 12, 2023

Very professional crew. One of the reason I have bought 4 car from you guys More

by Vfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Seguin, Josh farcia,
Oct 13, 2023 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your loyal business! We're grateful for your support and look forward to working with you next time!

October 12, 2023

Luis did a great job explaining the condition of my front breaks. I had also explained how the A/C was not cooling my car. He had it checked and no visible problems could be seen. He explained they would More

by NRSYLVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Napoli Nissan responded

We're glad to know Luis was able to assist you with your car issues at Napoli Nissan. We appreciate the feedback and look forward to helping you again in Spring! - Napoli Nissan

October 12, 2023

Very easy to work with . Sean in sales was great! Absolutely Love my new car More

by dlessard57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Oct 12, 2023 -

Napoli Nissan responded

Sean and the team are glad you had such a positive experience! We look forward to working with you again in the future. Thank you! Enjoy your vehicle! - Napoli Nissan

October 11, 2023

I can always count on Luis and Napoli to get the job done in a timely fashion and at a responsible price. I buy my vehicles at Napoli and service them here as well. I highly recommend Napoli service. More

by SHANALVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Napoli Nissan responded

It's great to know that Luis and the Napoli Nissan team have consistently provided you with timely and reasonably priced service. We appreciate your recommendation!

October 11, 2023

The salesman Mike was excellent. No pressure… taking keys. license etc I walked out of 2 other dealers because if those tactics. More

by Hydraman9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're happy to know that Mike provided an excellent and pressure-free experience at Napoli Nissan. We appreciate your feedback and hope to see you again! Have a great ride!

October 08, 2023

Great experience all around… good customer service, friendly, trustworthy, no up selling, no long wait time. More

by isahargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Napoli Nissan responded

We're delighted to know you had a great experience at Napoli Nissan! We strive for excellent customer service and efficiency. Thanks for your review!

October 05, 2023

Very friendly staff. Ready to answer any questions you may have. The work they do on your car is excellent More

by PATRICIAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Napoli Nissan responded

Hey Patricia, we appreciate your kind feedback about our team and service at Napoli Nissan! We're always here to answer any questions you may have. Thanks for the review! Safe travels!

October 05, 2023

Especialmente por qué tiene personal que habla español y por atenderme después del trabajo o sea 4:30 en adelante More

by Salvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Napoli Nissan responded

Salvador, gracias por tu comentario. Nos alegra saber que nuestro equipo de Napoli Nissan pudo atenderte en español y fuera del horario laboral. ¡Esperamos verte pronto!

October 03, 2023

The representative was amazing. Great customer service, I look forward to coming back and receiving more great customer service More

by WEEZIE0249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Napoli Nissan responded

Hey Weezie, we're delighted to know you had a great customer service experience with our representative at Napoli Nissan! We look forward to providing more excellent customer service on your next visit. Thanks for the review! Safe travels!

October 02, 2023

Michael was very helpful friendly and knowledgeable. The only complaint was the snacks and coffee! They need to upgrade that seriously bc there were no snacks and the coffee was hand made. Needs to be a More

by Dg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Napoli Nissan responded

We appreciate your feedback! It's great to know that Michael was able to assist you effectively at Napoli Nissan. We'll definitely take note of your suggestions about the snacks and coffee - we're always looking for ways to improve our customer experience.

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