Back

Napoli Nissan

Milford, CT

4.6
2,149 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
Contact Dealership

688 Bridgeport Ave

Milford, CT

06460

Directions

By Type

Showing 2,149 reviews

October 18, 2023

Very good with keeping on track and communication with what is happening with your vehicle More

by Sunrosehealing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Napoli Nissan responded

Thank you for your feedback! We take great pride in our commitment to keeping you informed and ensuring your vehicle is in the best possible condition. We understand how essential clear communication and timely updates are, and we're dedicated to delivering that for you at Napoli Nissan!

October 18, 2023

They were courtesy and friendly while serving me as a customer. The service was quick and I was made knowledgeable about everything they were doing More

by tspearman84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Napoli Nissan responded

We're glad to know that you had a positive experience at Napoli Nissan. Our team always aims for quick and informative service. Thanks for the review!

October 18, 2023

My experience has been poor. I purchased a used vehicle and in less than three months there are engine issues. The car won't start and is stuck in my driveway. The roadside assis More

by ncd
Recommend Dealer
No
Employees Worked With
Ricky Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Napoli Nissan responded

Thank you for reaching out. This is certainly not the standard of service we aim for and we sincerely apologize for any frustration or inconvenience that's occurred as a result. We'd like to help resolve these issues, so if you could please reach out directly at your earliest convenience, it would be greatly appreciated. Respectfully, Scott Haverl - General Manager - 203-877-5141

October 18, 2023

Omar was very professional helpful and friendly. We will be back for the next oil change. More

by HPAPPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 18, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

October 16, 2023

Friendly, helpful, makes sure the customer is satisfied, kind, go out of his way making sure your happy with the car More

by Vivienne Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Napoli Nissan responded

Vivienne, we're delighted to know you had such a positive experience at Napoli Nissan. Our team always strives for customer satisfaction and it's great to see that reflected in your visit!

October 14, 2023

There is nowhere else that I would ever buy a car from, or take my car to, for repairs or to be inspected. Each department knows their responsibilities and performs them perfectly. More

by LENBETH3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Napoli Nissan responded

We're so glad to know that you trust our team at Napoli Nissan for all your car needs. It's great to see that each department has been able to assist you effectively and efficiently. Thanks for the stellar review!

October 13, 2023

Great service when Junior is there. Not from anyone else. He is super attentive and explains everything well More

by JENNPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Napoli Nissan responded

Jenn, we're glad to know that Junior provided you with excellent service at Napoli Nissan. We appreciate your feedback and will pass along the kind words!

October 13, 2023

Service was very professional I was mostly happy with the vehicle I selected and purchased More

by Sherell Nesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren
Oct 13, 2023 -

Napoli Nissan responded

Sherell, Thank you for saying such kind things about our team! We hope to serve you again! - Napoli Nissan

October 12, 2023

Great experience! I love that I walk in and Junior remembers my name. I feel welcome. great estimates on how long the work will take. Awesome communication and the More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Napoli Nissan responded

We're delighted to know that you had a great experience with Junior and our team at Napoli Nissan! It's wonderful to see how confident you felt driving your car after the work we performed. Safe travels on your trip to NYC, and thanks for sharing this review!

October 12, 2023

Very professional crew. One of the reason I have bought 4 car from you guys More

by Vfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Seguin, Josh farcia,
Oct 13, 2023 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your loyal business! We're grateful for your support and look forward to working with you next time!

...
61
...