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Napoli Nissan
Milford, CT
2,827 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,827 reviews
April 25, 2026
Very patient and kind. Donald was very helpful he answered all my questions and made sure the job was done. Donald was very helpful he answered all my questions and made sure the job was done. More
by maryannwilliams113
Verified Customer
April 25, 2026
Great dealership. I like the fact that while the vehicle is being assessed, I receive a video showing and explaining the entire findings I like the fact that while the vehicle is being assessed, I receive a video showing and explaining the entire findings More
by mollywallace05
April 25, 2026
Enthusiatic knowledgable, Fantastic listener, extremely accomodatinring thorough, energetic, customer needs focused, respectful, easy to trust accomodatinring thorough, energetic, customer needs focused, respectful, easy to trust More
by STOOTHILL1
April 24, 2026
Donald was kind and helpful during my service visit on Tuesday, and I appreciated his customer service. Unfortunately, I noticed a new scratch on my car after the appointment, and the original issue wasn’ Tuesday, and I appreciated his customer service. Unfortunately, I noticed a new scratch on my car after the appointment, and the original issue wasn’t resolved — my car wouldn’t start again today and had to be towed back in. More
by Cherena.monk
Employees Worked With
Donald
April 24, 2026
Over charge and pushes to get things not needed. Charged my $4400 for condenser replacement and fan when I got it fixed at Monroe mufflers for less than half $1914. total reap off. not coming there Charged my $4400 for condenser replacement and fan when I got it fixed at Monroe mufflers for less than half $1914. total reap off. not coming there ever More
by ADIDAWAI0105
Employees Worked With
Don
April 23, 2026
It was all good. I worked in the industry for 25 years in the billing department. I am now retired. The only thing that bothers me is that I signed all forms without I worked in the industry for 25 years in the billing department. I am now retired. The only thing that bothers me is that I signed all forms without looking at the figures beforehand. ?? I told them what I could afford, and they came up with 50 or so dollars over. They were all very pleasant. More
by owlgirl1956
April 23, 2026
Difficulty with the AI system to make an appointment, poor communication ( no response to questions via text), After four hours I had to call for an update and was told there was a problem with the downl poor communication ( no response to questions via text), After four hours I had to call for an update and was told there was a problem with the download and they couldn't fix the recall issue. More
by lbrit13
April 23, 2026
Very well and prompt got me in and out of the dealer on time and gave me all my information time and gave me all my information More
by BradleyDemitre
Employees Worked With
