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Napoli Nissan
Milford, CT
2,141 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,141 reviews
May 24, 2024
Was told no warranty as is car broke twice. Had dealer plates for a month. As soon as I got my plates car had issues one week over 30 days and was told yesterday we can't help you have to pay f Had dealer plates for a month. As soon as I got my plates car had issues one week over 30 days and was told yesterday we can't help you have to pay for it More
by melissapare417
Verified CustomerEmployees Worked With
May 23, 2024
No pressure on buying my pre owned altima. In a nutshell the Napoli experience was the best car experience I had in a long time. In a nutshell the Napoli experience was the best car experience I had in a long time. More
by pete.nuzzo23
May 23, 2024
Ricky is one of the very best salesman that I’ve ever met. Very knowledgeable about the business and comfortable to talk with. He is not pushy he has an excellent customer service approach and pleasant. met. Very knowledgeable about the business and comfortable to talk with. He is not pushy he has an excellent customer service approach and pleasant. Great job Ricky. Manager is also very nice you couldn’t ask for a better service at Nissan in Milford. Thanks again for your service and your help. Fm Donna p More
by mae_donna
May 23, 2024
Napole, dealership in Milford has been excellent with me every single time purchasing my vehicle as well as having it serviced. A few times I have no complaint and I would recommend them to anyone every single time purchasing my vehicle as well as having it serviced. A few times I have no complaint and I would recommend them to anyone More
by vcotto1993
Employees Worked With
Jonathan.
May 22, 2024
Very friendly and very knowledgeable person, courteous, very nice facilities make my waiting time more pleasant very nice facilities make my waiting time more pleasant More
by Silvia Aguillon
May 22, 2024
I love the video that was sent showing the repairs they recommended. Very easy to communicate with via text and prices that were quoted were reasonable for a dealership. recommended. Very easy to communicate with via text and prices that were quoted were reasonable for a dealership. More
by Stesla90
Employees Worked With
May 22, 2024
Fantastic service and very friendly! I would not hesitate to recommend Napoli to friends and family. I would not hesitate to recommend Napoli to friends and family. More
by bnewbauer
May 22, 2024
The best service I’ve ever received. The staff and service manager are really great! The staff and service manager are really great! More
by cesaragr
May 21, 2024
Brought vehicle in for diagnostics. Service rep at counter stated that a $200 charge would be applied to perform actual repair. When I agreed to have the repair done (that diagnostic Service rep at counter stated that a $200 charge would be applied to perform actual repair. When I agreed to have the repair done (that diagnostic found), service manager came and discussed the bill...he added this charge and said that this was incorrect... and he would talk to desk person for given me incorrect info. He did however delete that charge. Before taking my car in, I had called other Nissan dealers and they all said their diagnostics fee would be applied if repair was done there. I DID NOT APPRECIATE the service manager trying to get more money for this repair. This was unethical. I was very pleased, however, with quality of repair people. More
by Navy Veteran
Employees Worked With
Aaron ..Service Mgr
May 21, 2024
Exceptionally polite and professional. Performed my service in a timely manner and my car came out cleaner than when I brought it in. Performed my service in a timely manner and my car came out cleaner than when I brought it in. More
by Virgil
Employees Worked With
Service-Jonathan ⭐️⭐️⭐️⭐️⭐️
