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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,012 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,012 reviews

March 04, 2024

Okay Good Version nice Veryy helpful Nice Very knowledgeable Great customer service Good helpful nice More

by cnutolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Mar 04, 2024 -

Napoli Nissan responded

We appreciate your feedback and are glad to know you found our team at Napoli Nissan knowledgeable and helpful. We strive for great customer service, so it's wonderful to see that reflected in your visit!

March 03, 2024

Closed my lease out and financed my car they closed my lease out and fianced my nissan frontier More

by jorejuea
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Mar 04, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

March 01, 2024

Omar is communicative, thorough in his explanation of repairs, and transparent with timing and pricing. I would highly recommend Omar to others in the future. More

by mmkaehler
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 04, 2024 -

Napoli Nissan responded

Hi Kaehler, thank you for the great review! We're glad to know that Omar was able to provide you with such a positive experience at Napoli Nissan. We appreciate your recommendation and see you again! Safe travels!

March 01, 2024

Efficient, smooth with excellent respect for customer's time The only way to go when purchasing a leased vehicle at end of term More

by crk2122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Mar 01, 2024 -

Napoli Nissan responded

We're glad to know your end-of-lease purchase at Napoli Nissan was efficient and smooth. We always strive to respect our customers' time! Thanks for the great review, we appreciate it!

February 29, 2024

The overall best 'auto sales' experience that I've had! The entire Napoli team creates a wonderful experience and makes a darn good popcorn!! More

by glenn.grella
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
Report | Print
Mar 01, 2024 -

Napoli Nissan responded

Glenn, we're delighted to know you had a great experience with our team at Napoli Nissan. We'll keep the popcorn popping for your next visit!

February 29, 2024

very professional, accommodating , helpful and resolved car issues Very professional, accommodating, helpful and communicated with me to keep me informed on how repairs were going More

by benbrooklyn52
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 01, 2024 -

Napoli Nissan responded

Ben, we're glad to know our team at Napoli Nissan was able to provide you with a professional and accommodating service experience. We appreciate your feedback and look forward to assisting you in the future!

February 29, 2024

I went in for a concern regarding my glove box compartment not shutting all the way and the light staying on. They were quick with diagnosing the problem and told me they would order the part in a More

by Bferrettix3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior I think
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Mar 01, 2024 -

Napoli Nissan responded

We're glad to know that you had a positive experience with us at Napoli Nissan! We always aim for quick and efficient service. Thanks for trusting us with your vehicle's needs, we'll be here when the part arrives!

February 29, 2024

Very low class person! Hold my extended warranty money for 4 months! then he asked me to leave his office what I ask him for the delay! never deal with Napoli or refer peop More

by michael.obeid
Recommend Dealer
No
Employees Worked With
Frank Acompora
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Feb 29, 2024 -

michael.obeid responded

Very low class people never go back them never recommend them to anybody Frank acapora

Mar 20, 2024 -

Napoli Nissan responded

Michael, We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Scott Haverl - General Manager - 203-877-5141

February 28, 2024

Worked with Naz - professional, courteous, and extremely personable, as always. Brendan and Mike were equally as great and assisted with the financing. They all make the car buying experience exceptional. More

by ANTHONY.CAPONERA
Recommend Dealer
Yes
Employees Worked With
Naz
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Feb 28, 2024 -

ANTHONY.CAPONERA responded

Highly recommend, exceptional service from Naz, Brendan and Mike.

Feb 29, 2024 -

Napoli Nissan responded

Anthony, We're happy our team provided unparalleled customer service during your visit! Thank you for rating Napoli Nissan five stars! Enjoy your new ride!

February 28, 2024

Friendly, courteous, great at explaining and very efficient in explaining problems as well as keeping you updated on your vehicle while you work! More

by MARYANA.RAMIREZ
Recommend Dealer
Yes
Employees Worked With
Omar I believe
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Feb 29, 2024 -

Napoli Nissan responded

Maryana, we're glad to know you had a positive experience at Napoli Nissan! Our team is always here to keep you updated and explain any issues. Thanks for your kind words!

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